Posted in General Business 30+ days ago.
Type: Full-Time
Location: Minneapolis, Minnesota
Sr. Team Leader - Customer Development
SUMMARY OF POSITION:
Lead and contribute to achievement of business and department objectives through coordination and development of sales strategies and tactics with customers, ensuring implementation of Joint Business Plans. Provide leadership, build talent, and inspire team members to advance in performance, ensuring high level results. Collaborate with other sales leaders and customers to capture best practices and position Kimberly-Clark as a key vendor for Target.
ORGANIZATIONAL RELATIONSHIPS:
Reports to VP/GM-Customer Development
SCOPE OF POSITION:
Application of sales policies and procedures.
Dedication to Integrated Customer Business Management Process.
Primary responsibility for Target.
Direct management responsibility, may include management of 3-5 employees.
RESPONSIBILITIES:
Understand marketing place dynamics in class trade customer strategies.
Strategically organize and develop quarterly and annual plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations across the K-C Enterprise.
Arrange and execute meetings with customer executives to elevate K-C’s impact at customer.
Influences customer Joint-Business Plans, strategy for approach, process and execution.
Play point across the K-C Enterprise and drive key initiatives such as Digital, Partnerships, etc.
Drives effectiveness of team (and directs) through best practice sharing and cross-functional points for collaboration.
Create respectful environment among team members, and motivate and coach individual and team contributions to achieve desired business results.
Support teams in development and implementation of effective sales merchandising plans, utilizing customer and market data, business planner and KPIs to maximize contribution to achieve volume, distribution and supply chain objectives.
Analyze and interpret customer trends and demographic data. Project short-term forecasts out 3-5 years to ensure K-Cs action plans meet future demands.
Completely understand financial position when conducting business and operations planning at all times. Facilitate reconciliation throughout period of development. In timely manner, determine shortages, gaps and coverage by customer plans.
Strong interviewing skills to interview potential candidates for open/vacant positions.
Develop and maintain sustainable business relationships with key customers. Understand roles in customer strategy and decision making processes. Establish and develop contacts with customer executives and appropriate K-C personnel, including Marketing Directors.
DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS, INCLUDE BUT NOT LIMITED TO:
Perform analyses and design strategic business presentations tailored to achieve realistic customer performance, and support K-C's Integrated Business Planning Process. Analyze and interpret customer trends. Facilitate incorporation of business strategies and tactics.
Reduce and prevent price and promotion deductions through understanding of customer policies and procedures. Facilitate elimination of causes for particular deductions.
Accurately develop sales and budget forecasts to ensure efficient planning.
Provide superior customer service.
Keep team leader informed on status of plans and programs, changing conditions, requirements of marketplace, competitive activity, issues and accomplishments that may affect sales results.
Serve as coach and contribute to achievement of business and personal objectives by seeking and responding to performance and developmental feedback. Initiate personal development activities to enhance functional effectiveness. Incorporate activities and events with operating practices.
Practice and promote safe work habits and operations of company equipment.
Accurately, clearly, concisely and effectively communicate in prompt timely manner with various levels of workers.
Ability to adapt and support the organization through times of change.
Strong ability to implement strategies from K-C VP and collaborate with Sales Strategies and Brand groups.
Ability to clearly communicate orally and in writing to individuals and groups, with consistent engagement in person with Directors and Category Managers.
Ability to precisely and proficiently conduct business and data analyses with data driven recommendations for improvements and advancements.
Ability to analyze data and determine business gaps.
Ability to build various levels of strong ongoing customer and organizational relationships, including Customer Vice Presidents.
Ability to operate and use telephone, computer/laptop and other technological devices/software programs to communicate with other people.
Ability to proficiently use and perform key functions of Microsoft Excel software program.
Ability to create and deliver persuasive professional PowerPoint Sales presentations to communicate data driven insights recommendations for improvements and advancements.
Ability to travel via aircrafts, and operate and drive motor vehicles for business travel, with valid driver license.
MINIMUM REQUIREMENTS:
Education required: Minimum of Bachelors degree. Business/Economics degree preferred.
Previous success managing sales teams and headquarter customers.
Target sales experience expected.
Demonstrated ability to positively build relationships and influence others.
Quantitative business analysis to include revenue and mix management.
Knowledge of Integrated Customer Business Planning Process and demonstrated ability to effectively build and execute business plans.
Preferred Experience/Qualifications:
Headquarters/Customer or Trade Marketing sales role (brand liaison for field sales)
MBA
Skills/Competencies:
Results, strategy and vision orientation, leadership, strong oral and written communication, ethical judgment and decision making, change management, coaching, analytical, project and risk management, building relationships and time management.
Other Skills:
Resources and team management, active listening, adaptability and agility, training and development, interpersonal and social perspectives.
WORKING CONDITIONS:
Downtown office location (4-5 days/week) and business travel via airplane to various locations (10-20%) of work time.
Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.
K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.
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