Have you heard? Express Scripts is now part of Cigna.Together, we've got big plans. How big, you ask? We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that's only the beginning.Read on to learn more about working with us.

Transform healthcare and contribute to ourindustry-leading organization as a Customer Service Representative.

Our Customer Service Representatives arededicated team members who excel at customer service,helping us elevate ourpatient care to new heights.In this crucial role, youare on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.

Here's a little more on how you'll make a difference:

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  Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, yourproblem-solving skills and support from your team answer patient calls effectively.


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  Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's questionquickly and documentallinteractionsin real-time.


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  Ensure patients are equipped with the bestadvice. Identifyand empathetically addresspatient concerns and, if necessary, escalateappropriately.

What You Should Have:

• High School Diploma / GED required


• 1 year ofrelevant experience


• General PC knowledge including Microsoft Office


• Excellent communication skills (verbal and written)

What you'll love about working here:

• Fun, friendly, anduniqueculture - Bring your whole self to work everyday!


• Choice of three unique medical plans


• Prescription Drug, Dental, Vision and LifeInsurance


• Employee Contributions for HRA and HSAaccounts


• 401K with Company Match


• Paid Time Off and Paid Holidays


• Tuition Assistance

NOTE : This is a Work At Home position. You will be required to have reliable internet connectivity provided through a wired connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up.Although this position is classified as Work At Home, periodic visits to the Orlando, FL office ( 6252 Lee Vista Blvd Orlando, FL 32822) location may be required, depending on business needs.

About Express Scripts

Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.

Express Scripts is an equal opportunity employer/disability/veteran

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.