Job Description:

JOB PURPOSE

Laboratory Supervisor has direct responsibility for the supervision of their work area and, in this capacity, is responsible for the organization of work, supervision of employees, staff development, expense control, quality assurance, process improvement, and problem solving in the delivery of services. This will include specific administrative functions as well as operational or technical functions. The Laboratory Supervisor supports and directs the daily operation of the laboratory area assigned and guides staff in meeting customer needs consistent with Cottage Health Systems expectations. Duties will include, but not be limited to, staff scheduling, supply management, Kronos editing, QC oversight, training and competency, and staff assessment.

MAJOR ACCOUNTABILITIES / SPECIFIC JOB COMPETENCIES

1. Personnel Management: Takes a lead role in selection of exceptional applicants for employment. Works with employees to give them opportunities to expand their skills. Promotes an environment that fosters self-directed staff and assists employees to develop and contribute to the organization. Educates staff on CHS policies and consistently and fairly holds staff accountable when required. Identifies training needs and provides or coordinates staff training; works with employees to correct deficiencies. Remains timely in evaluating staff competency and submitting personnel documents such as evaluations and performance memos. Maintains laboratory productivity by monitoring workload of functional areas, identifying peak and slack periods, and making necessary operational or staffing adjustments. Ensures patient test results are not reported if a testing exception has occurred. Percentage of time: 50%

2. Leadership: Promotes an organizational focus by communicating and supporting established organizational goals. Identifies and recommends to management departmental goals that support the organizational goals that facilitate interdepartmental problem-solving and support new concepts, collaborating to negotiate resolution to issues. Maintains customer focus for both internal and external customers by serving as a role model. In conjunction with the Manager will identify new laboratory methodologies to be developed. Percentage of time: 20%

3. Fiscal Management: Monitor budgets and identifies and recommends to management effective expense reduction solutions, including but not limited to new programs, tests, methods, instrumentation, and procedures. Percentage of time: 10%

4. Quality Management/Performance Improvement: Participates as a team member in the development of the laboratory Quality Management System. Participates in the collection and evaluation of data for performance monitors. Reviews data in a timely fashion and takes action as appropriate. Participates in the development and monitoring of training criteria so training is completed in a cohesive manner. Maintains minimal core competencies in key areas. Percentage of time: 10%

5. Resource: Serves as a resource to lab staff, in resolving technical problems and ensuring remedial actions are taken whenever tests systems deviate from established specifications. Promotes and facilitates collaboration within and among departments, and provides learning and growth opportunities. May work on the bench and is aware of the working conditions and issues that may affect performance and quality. Percentage of time: 10%

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

• Minimum: Bachelors Degree
• Preferred: Master's Degree

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Minimum: California license as a Clinical Laboratory Scientist. Licensure and experience has been validated and has been deemed qualified under the guidelines of the State of California and CLIA to perform clinical laboratory tests and examinations classified as waived, moderate or high complexity as described under CLIA.
• Preferred: MLS (ASCP) and/or DLM (ASCP) certification

TECHNICAL REQUIREMENTS

• Minimum: Proficient in laboratory instruments and computer systems, including ability to troubleshoot. Proven ability to meet the responsibilities of CLIA 88 technical supervisor.
• Preferred: Recent experience in relevant area within the applicable laboratory section.

YEARS OF RELATED WORK EXPERIENCE

• Minimum: Four years of clinical laboratory experience, two of which should have been in a consultation or teaching capacity.
• Preferred: Six years recent Hospital or Core laboratory experience

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