At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

If you are an Information Technology professional looking for an opportunity to grow, Emerson has an exciting opportunity for you!  Based in our Chanhassen, MN location, you will provide front line PC support for manufacturing operations in Chanhassen, MN and Eden Prairie, MN that generate over $1 billion in sales each year. You will help support custom software running on >600 Windows PCs across various manufacturing lines and be integral to keeping our systems up and running. As a member of our Manufacturing Software team, you will also have opportunities to grow into various technologies that span both software and hardware.  

AS A DESKTOP ADMINISTRATOR, YOU WILL: 

• Respond to software or PC related issues in our manufacturing lines and fix, triage or escalate them as appropriate


• Build and maintain collaborative relationships with our production, technician, and engineering staff


• Communicate, and coordinate when necessary, floor support activities and initiatives with our team in Beijing, China


• Document production support issues and procedures as needed to reduce rework and increase the knowledge on our team


• Interface with our local and corporate IT teams to resolve and escalate issues when appropriate


• Help identify innovations that reduce the time or work associated with support tasks


• Help implement large scale infrastructure projects (e.g., a migration to Windows 10 is a recent example and a large-scale automated backup solution is another)


• Provide off hours support as needed (this is rare, but does happen periodically)

You understand the importance and interdependence of internal customer relationships. You partner with others to get work done. You manage uncertainty with confidence. You provide calmness and productivity, even when things are unclear. You display a can-do attitude in good and bad times.

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• One of the following is required:
  
  
  • Bachelor’s degree in Business or related field and zero (0) years of experience
  
  
  • Associates degree in business or related field and two (2) years of experience
  
  


• Knowledgeable with Microsoft operating systems


• Basic knowledge of computer networking


• Proficient with MS Office applications


• Legal authorization to work in the United States -sponsorship will not be provided for this position. 

 PREFERRED EDUCATION, EXPERIENCE & SKILLS:  

• Bachelor’s degree in Business or related field and four (4) years of experience


• Experience working in a manufacturing environment


• Experience troubleshooting problems at other levels of the IT stack (networking, PC hardware, PLCs)


• Experience using programming/scripting languages to automate routine tasks


• Experience with Linux administration

Our Commitment to Our People
Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.
 
Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!
Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.
 
Our Commitment to Diversity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity & Inclusion at Emerson.
 
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
 
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
 
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