SPECIFIC DUTIES AND RESPONSIBILITIES

• Processing incoming orders for the department and respond to customer requests and/or complaints.


• Maintaining customer database ensuring information is current.


• Track and issue credits for customer returns.


• Promote website to potential customers calling in.


• Research web for descriptions and photos or products we sell.


• Assist the team with projects.


• Other duties as assigned.

REQUIREMENTS

High School graduate with additional training in computer science or one-year equivalent work experience. Two years experience in a related field, preferably within retail, customer service, or office environment.  Have interpersonal skills in dealing with and communicating with customers, vendors, company divisions, co-workers, and management. Demonstrated website navigation skills, Familiar with organizing an Outlook inbox. Experience creating and organizing excel spreadsheets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description