Posted in Other 30+ days ago.
Location: Philadelphia, Pennsylvania
The Biller/Scheduler is responsible for the entire range of customer service, front desk and billing functions related to their department within the Kornberg School of Dentistry's Periodontology department.
Responsibilities will include greeting and screening visitors, answering telephones, returning voicemails, screening calls, taking and relaying messages, using the computerized Clinical Management System (Axium) to assist with scheduling appointments for patients, coordinating schedulers for all faculty that work in the practice and with other departments in the school, and following up with patients to update them on insurance company pre-authorizations. In addition, the Biller/Scheduler will be responsible for manual and electronic billing, insurance verification, payment posting and reconciliation, follow-up on denied claims or claims requiring additional information. The Biller/Scheduler may be responsible for performing this function for any clinic of the school as needed. Performs other duties as assigned.
Required Education and Experience:
At least 3 years of related experience with patient interaction within a dental setting. Additional experience with dental billing function, dental terminology, third party coverage plans in all phases of claims processing, and other insurance functions required. An equivalent combination of education and experience may be considered.
Required Skills and Abilities:
*Must be able to work with a diverse population of students, faculty, staff, and patients and their families.
*Must have good written and verbal communication skills.
*Excellent organization and interpersonal skills.
*Excellent customer service skills.
*Ability to work in a team environment and to fill in for other areas of the school as needed.
*Ability to multitask, prioritize work, and make independent decisions for non-complex issues.
Preferred:
*Previous experience with Axium.
This position requires a background check.
Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.
Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.
To obtain additional information about Temple University please visit our website at www.temple.edu.
Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report
You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.
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