Job Details

Job ID: 96270
Location: Tacoma, WA

Entity: MultiCare Health System
Category: Human Potential - HR/OE/Education
Specialty: Not Applicable

Department: Total Rewards & HR Operations
Employment Type: Full-Time Regular
Primary Shift: Day
Work Schedule: Day

The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org

Position Summary:
The EDM Associate provides second point of contact for employees, and ensures employees receive the highest quality of service by recognizing individual needs, and by putting them first in the transactions. Accesses various media to respond to employee concerns, including telephony, hard copy, email and questions via AskHP system. Responsible for receiving/scanning, reviewing and processing employee information received from employees and management. Reviews documents for completeness and accuracy prior to scanning and entering into HRIS. Resolve discrepancies with employee and/or manager as needed. Tracks all activity in case management system, routes and/or escalates issues appropriately.
Work situations are varied and require an exceptional service-oriented individual, who has solid organization skills and high attention to detail. Relates well to all kinds of people, and has effective conflict management skills.

Minimum Requirements:
Three (3) years experience in a Human Resources department, preferably with onboarding, compensation, benefits or employee data management.
Experience with computer software applications
Health care environment experience preferred
Consideration may be given to internal candidates not meeting the minimum qualifications.

Education/Licenses/Certifications:
Vocational business training or college course work or equivalent experience; AA degree preferred (HR-specific coursework may substitute for experience, year for year)