Associate Director, Copay Programs at AstraZeneca

Posted in Other 6 days ago.

Location: Wilmington, Delaware

Job Description:

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life. As Associate Director, Copay Programs you'll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients' lives. North American Commercial is the 'face' of AstraZeneca to our many healthcare clients. They represent many of the most well recognized and respected products in the industry, and build strong relationships with healthcare professionals.

The Associate Director, Copay Programs will be responsible for managing brand copay programs, which help to remove cost as a barrier to patients gaining access to necessary AstraZeneca medications. This role, as a key member of the Copay Program Operations team, is highly visible. A core focus will be to develop and maintain relationships with internal stakeholders and vendors that support the successful delivery of our copay programs. As a key leader on the Copay Program Operations team, the role will be responsible for working closely with other leaders within Access Services, Market Access, Access Strategy, and throughout AstraZeneca to ensure alignment of goals and execution of tactics so that business needs are met. This person will be expected to manage compliant programs effectively, focusing on the operational components of the programs while reducing waste and adding value wherever possible.


  • Serve as the key subject matter expert to the brand teams on the operational realities and opportunities for the delivery of copay programs

  • Strategic management and oversight of key vendor contracts

  • Develop and implement processes for managing several vendors supporting copay programs to provide enhanced oversight and governance

  • Partner with vendors to find effective solutions for brand strategies involving copay programs

  • Address daily issues and concerns around affordability program operations

  • Establish and monitor program metrics and utilization against targets for all copay programs

  • Partner with Insights team to develop copay report templates and provide guidance around measures of program success

  • Be the subject matter expert on copay industry trends and operations

  • Remain up to date with all OIG and other regulatory body guidance and opinions regarding copay programs and ensure AstraZeneca compliance

  • Continuously evaluate eligibility criteria; streamline customer experience

  • Partner with brand teams to provide operational support and ensure goals, targets and objectives as they relate to copay programs support brand and Corporate goals

  • Manage ongoing audits to ensure compliant use of copay programs

  • Partner with brand colleagues to identify budget needs to support copay programs, associated resources, and audits

Essential Requirements:

  • Bachelor's degree or greater (general business, health sciences, managed healthcare, public policy or related disciplines are preferred)

  • A minimum of 6 years' related work experience designing, implementing and/or managing copay or other programs or services

  • Previous work experience in vendor management and project management

  • Complies with all laws, regulations, and policies that govern the conduct of AstraZeneca's activities related to copay programs

  • Proven track record of meeting or exceeding goals and objectives

  • Ability to learn quickly and work collaboratively

  • Business travel, by air or car, may be required for regular internal and external business meetings

Desired Requirements:

  • Relevant healthcare/pharmaceutical experience with specialty biologics

  • Previous experience in other functions within the pharmaceutical, biotech or related industry is preferred, e.g., field account management, field reimbursement, managed care marketing, customer service & operations, etc.

  • Knowledge of copay programs: operational policies and processes

  • Knowledge of the issues, trends and needs as these relate to copay programs and the managed care environment

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential. Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

So, what's next!

Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.

Where can I find out more?

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