HENKEL IS FOR THOSE WHO STEP UP. DO YOU? At Henkel, you can make a difference and craft your career. That's why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
Is responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
Recommends solutions and performs technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
Reports quality issues / customers claims to relevant parts of the organization (incl. CCMS/CAPRIS)
Works with application equipment to provide solutions to enhance customer adhesive related processes
Reports technical results and contributes to customer presentations
Works effectively on SBU and/or Regional specific projects.
Contributes to project plans and helps the team to deliver project goals
May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
Quantifies, documents and reports Henkel solution's value to customers
Is responsible for products application / technical training of field sales forces and customers
Documents all activities in CRM tool (CAPRIS/ACE) and / or in the TCS Lab Requests database
Is responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
Promotes internally SBU innovations and best learnings cross accounts
Respects and promotes the internal Henkel SHEQ rules
Bachelors Degree in Science; Chemistry; Chemical Engineering or any Engineering discipline
Minimum 5 years of experience preferred in surface treatment.
Product, applications, customer knowledge to deliver/quantify value and run demos
Analytical, mechanical, organizational, troubleshooting, and problem solving skills
Selling/Negotiation and Business/Industry Acumen skills
Relationship Building and Teamwork skills
Leverages Digital Tools
Motivated, Takes Initiative, Willing to Change, High Learning Agility
Creative, Adaptable, Deals with Ambiguity, Drives Change & Innovation
Able to travel 30% Regional and North America: Canada and Mexico
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.
JOB ID: 21018317
Contract & Job type: Full Time, Regular
Contact information for application-related questions: 1-866-836-7067