Job Description:

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

PRIMARY PURPOSE

Schedules appointments for all Parkland patients in a manner that ensures optimal use of providers' time and patient satisfaction.

MINIMUM SPECIFICATIONS

Experience:
-Must have three years of medical office, business office, call center or customer service experience.

Equivalent Education and/or Experience:
-May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure:
-Medical Terminology Course Certificate preferred.

Skills or Special Abilities:
-Must be able to type 20 words per minute with a maximum of 3 errors.
-Must be able to successfully pass Customer Service and Spelling tests with a minimum score of 80%.
-Must be able to communicate effectively with all hospital personnel, patients and visitors.
-Must be detailed oriented.
-Must be able to solve problems within the guidelines of established policies and procedures.
-Must demonstrate a positive demeanor, good verbal and written communication skills, and a professional appearance and approach.
-Bilingual skills preferred.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

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