Nemours is seeking a Quality Improvement Specialist for our location in Orlando, Florida.
The Quality Improvement Specialist (Q.I.S.) acts in conjunction with the Quality Improvement leaders and key Florida stakeholders, to provide support for multidisciplinary teams working on quality improvement initiatives. These teams are leading a variety of quality improvement and safety initiatives with a targeted focus on achieving results that improve key care processes and clinical quality outcomes. teams and their work o achieve the targeted results this position will coordinate, identify, develop, promote, and supports implementation projects identified by the Quality and Safety Team. This position works with leaders of the quality improvement teams to ensure deadlines and deliverables are met.
This position will also support the Patient Safety and Clinical Quality Improvement Committee, a segment of the Medical Staff governance structure.
The Quality Improvement Specialist will have familiarity using Quality Improvement methodologies, SPS tools, and other techniques that are applied to achieve targeted and sustainable outcome improvements.
This position works under general supervision, and is required to effectively apply initiative and independent judgment as part of their approach.
Essential Functions
Serves as a key Quality Improvement resource to support both hospital and practice wide initiatives as well as departmental quality improvement teams, programs, projects and initiatives. This support includes but is not limited to the following:
Partner with department leaders & quality improvement teams to develop and advance the following: Improvement teams' charters; implementation plans; timelines; milestones to effectively track deliverables; performance dashboards; change proposals and other relevant materials needed to support the teams.
Assist in coordination, preparation and planning for the projects including: conducting the necessary workshops, implementation of the recommendations, follow up utilizing daily management, and coaching leaders throughout the project.
Provide subject matter expertise, education, and consultative support.
Conduct current state analysis for priority workflows based on performance gaps. Develop respective gap closure quality improvement plans.
Guides data collection, and the preparation of progress reports and outcomes to key stakeholders
Partners with the Nursing Councils, and appropriate committees as a primary staffer, from Q/S team, and the chair to support the objectives and priorities of the committee. This support includes organization of committee logistics such as: assist with the preparation of the agenda, participant involvement, completion of items requiring follow-up etc. In collaboration with the quality improvement team(s) support the development, upgrade, and delivery of quality improvement training programs and problem solving methodologies/tools, to Q.I. teams and other stakeholders as needed. Apply appropriate quality improvement and safety analytical tools and methodologies to identify improvement opportunities and advance rapid cycle improvement (i.e. PDSA, FMEA, SPS Bundles, reliability science , process flow mapping, dashboards utilization, key driver diagrams, run charts and documentation from PDSA cycles implementation, etc.). Develop trust and effective working relationships with key stakeholders (quality and safety team, infection prevention, hospital and ambulatory operations).
Performance Skills
Adheres to and models the Nemours standards of behavior.
Strong training and instructional skills
Strong team facilitation skills, with the ability to support a team's achievement of defined outcomes in a timely manner.
Ability to appropriately challenge the status-quo and encourage break-through thinking to ensure Quality Improvement principles are implemented.
Knowledge of basic QI tools and control charts preferred. Includes data collection, analysis, and presentation.
Ability to use a variety of quality improvement and redesign tools & techniques.
The analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles.
Strong organizational skills with the ability to handle various tasks simultaneously
Strong interpersonal and teamwork skills.
Strong oral and written communication skills.
Results focused
Requirements
Bachelor's Degree required- Master's degree preferred, or Master's degree may be captured within three years of movement into the position, preferred.
Minimum of three (3) years of experience in healthcare quality improvement, or equivalent combination of education, training and experience, required. Prior process improvement / Lean / project management experience also
Preferred clinical professional active license-Certified Professional in Healthcare Quality (current or within 2 years)
