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Customer Care Quotation Specialist (WI) at Greenheck

Posted in Other 30+ days ago.

Location: Schofield, Wisconsin





Job Description:

Interested in working with one of the markets leading manufacturers? The Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you "Build Your Future," through professional growth, challenging leadership roles, and exciting opportunities around the world.


Greenheck is looking for a qualified Quotation Specialist to join our team. The person in this role is responsible for assisting manufacture representatives in closing jobs and obtaining orders for the organization in order to meet sales objectives. This position will be directly responsible for providing competitive pricing for the specific market area. We are looking for a individual that has the ability to analyze sales and technical knowledge for quotation packages.

What you'll do as a Quotation Specialist:


  • Maintain sales and service levels for the respective regional accounts daily, mainly via telephone and email with a four-hour response time.

  • Daily management and negotiation of special quoting and discounting activities.

  • Maintains sales budget and discount percent for each respective regional account or rep office.

  • Provide feedback to business units on sales history, market trends, and quotation activity.

  • Provide technical assistance, or direct inquiries requiring in depth technical assistance to the product areas.

  • Gather feedback from reps and end users on product design, customer service, and market competition.

  • Assist with sales training seminars and factory visits, regular participation is required.

  • Process monthly regional reports along with specific rep reports when requested.

What You'll Need to be successful in this role:


  • Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program

  • Between 3-5 years of progressively more responsible work experience is required.

  • Excel knowledge preferred

  • Srong customer service and problem-solving skills

  • Analytical ability required

  • Ability to quickly respond quickly, thoroughly, and accurately to customer requests

  • Ability to work independently, as well as in teams

Why join the Greenheck family?

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

Health insurance

Prescription drug benefits

Dental insurance

Paid vacations and holidays

401(k) Retirement savings plan

On-site clinic and fitness center (Schofield location)

Employee Assistance Program

Flexible spending accounts for medical or dependent care expenses

Tuition assistance

Employee Wellness Program

Special Notation

The preceding statements are intended to describe the general nature and level of working being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



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