Partner with assigned independent customers to ensure they have the right products at the right time in the right placement.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Order products that aligns with the needs of the customer.
Responsible for effectively displaying store products.
Responsible for maintaining effective business relationships with customers.
Responsible for arriving promptly at customer locations on assigned route for service.
Responsible for rotating stock and removing out of code product.
Process merchandise returns and issue credits according to company policy.
Ensure the neat and orderly appearance of UNFI products.
Responsible for product and/or delivery notification to customers.
Assist in hanging shelf tags and promotional POS/POP materials and resets.
Sell promotional and sales programs as assigned.
Identify, recommend, and perform product demonstrations.
Identify stores in sales territory that are not current customers, research needs, develop a plan, present proposal to store management and follow up as needed.
Monitor competitive activities in the sales territory, communicate activity to supervisory personnel and recommend paths forward to increase company profitability, and follow up on these opportunities.
Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
Follow through on customer product requests.
Keep management informed of area activities and of any significant concerns.
Attend meetings as required.
Provides backup for other field sales representatives when needed.
Identify, present, and sell to store management, opportunities to increase store sales through substitution of slow-moving items with alternative products.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate or equivalent related experience
Valid driver's license necessary
Auto insurance levels that meet UNFI requirements
Prior customer service experience in a retail setting
System Implementation Preferred
Excellent customer service skills
Good communication skills
Organization skills and attention to detail
Basic math abilities
Ability to work independently
Ability to get in and out of car multiple times per day
Drive to and from accounts safely in city, rural and expressway conditions
Ability to set up displays, fixtures, shelving and products
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
Ability to lift up to 40 lbs
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
