The Business Services Network Engineer position is responsible for the delivery of infrastructure solutions and services through standard offerings and processes that drive consistent adoption and speed to market. Network includes, but are not limited to, WAN/LAN routers and switches, firewall/IPS devices, VPN solutions, Internet access and web filtering, wireless access, DNS/DHCP, network security and monitoring. Individual will work under general direction of the Network Services IS Manager within a team of Network engineers responsible for providing a diverse array of deliverables to optimize network capabilities and services. The ability to communicate clearly, deliver a high level of customer service, and think with the future in mind are key attributes for this role.
Responsibilities
Essential Functions:
Develop and generate Systems Design Packages, to include conceptual, logical, and physical network architecture/designs and resulting artifacts, including documents and drawings, configuration policies and guidelines, testing analyses, test plans, and risk assessments to ensure sound architecture.
Research technological advancements to ensure that network solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements
Contribute to the development, testing, distribution, and documentation of networking technologies and solutions, and conduct training / turn-over of engineered solutions to operational support.
Troubleshoots and demonstrates problem solving skills in identification of the root causes of business performance and execution issues by using process and data analysis
Escalate issues in a timely and appropriate manner to team lead for support, approval and/or resolution
Availability to work extended, off-hours, based upon project requirements and Major Incident remediation situations.
Occasional travel may be required to support project implementations (less than 20%)
Qualifications
Minimum Education and/ or experience:
B.S. in Computer Science or related major or equivalent technical experience.
4-7 years of experience in network technologies
Technical or Vendor Certifications as appropriate, Cisco CCNA or CCNE preferred.
ITAR support requires the candidate to be a U.S. person, defined as a person who is a lawful permanent resident of the United States.
Skills/ Abilities:
Broad level of understanding surrounding information systems.
Demonstrated ability to troubleshoot application and / or infrastructure related problems.
Excellent written, presentation, and verbal communication skills.
Strong interpersonal and consultative skills to effectively serve as an organizational advisor of technologies.
Excellent process work instruction and technical documentation experience.
In-depth working knowledge of Cisco networking products including Cisco Catalyst 3650 & 3850 Series and Nexus 5K/7K switches, Cisco 4000 ISR Series routers. Cisco IWAN experience beneficial in the near term. SD-WAN experience; Silver Peak or CloudGenix (two SD-WAN finalist) beneficial long term.
Palo Alto firewall experience; including Panorama, GlobalProtect client VPN, URL filtering and IPSec VPN tunnel configuration.
BGP experience critical to successfully supporting remote site infrastructure/architecture.
Experience in Agile framework (Scrum, daily stand up, etc.) and VersionOne experience a plus.
Azure experience to support of ITAR/CUI space.
Proven experience in the design and delivery of complex network systems.
In-depth working knowledge of IP protocols, QOS, wireless network standards (802.11x), OSI model, and VPN technologies.
Experience working with various sourcing arrangements and hosted technologies including IaaS and Private/Hybrid/Public Cloud offerings.
Experience with analysis, design, implementation, and testing of disaster recovery and business continuity capabilities and technologies.
