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Deputy Program Manager-TOPS at Social Solutions International

Posted in Other 30+ days ago.

Location: Washington, Washington DC

Job Description:

Deputy Program Manager-TOPS

Job Locations

US-Washington, D.C.

# of Openings


Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

Social Solutions is hiring a Deputy Program Manager for an anticipated five-year USAID-funded institutional support contract-Technical, Operational, and Program Support (TOPS).

The Deputy Program Manager will directly supervise the staff, coordinate with the prime contractor, and be responsible for the successful delivery of all aspects of the program to include the facilitation and implementation of appropriate technical tools, systems, guidelines, and policies/procedures to ensure quality, value, technical excellence, contractual compliance, and client satisfaction.

TOPS will provide operational and programmatic services to the Center for Environment, Energy, and Infrastructure (EEI or "the Center"), the Environmental and Social Risk Management Office (ESRM) and the Agency Environmental Coordinator (AEC) located in the Bureau for Development, Democracy and Innovation (USAID/DDI), and other operating units in the design and implementation of environment, energy and infrastructure programs and support.

This position is contingent upon award.


    Act as the overall Social Solutions' project manager for the contract.
  • Coordinate project activities with the prime contractor and client.

  • Ensure achievement of all program metrics including talent acquisition metrics and goals including quality and diversity of applicant pools and hires, number of hires, time to fill, hiring manager and new hire satisfaction, cost-per-hire, turnover data, etc.

  • Oversee management of a large workforce across multiple locations, including performance management, employee relations, corrective action, employee programs, and separation.

  • Establish short- and long-term plans to develop performance goals and support contract, subcontracts and company objectives.

  • Ensure compliance with all USAID regulations and policies as well as HQ policies and procedures.

  • Manage and supervise the work of project management team.

  • Ensure compliance with all state and federal employment laws.


  • Master's degree and at least 5 years of relevant experience or equivalent combination of education and experience including at least 4 years of program management and talent acquisition experience.

  • Experience with leading HR business process re-engineering and system implementations.

  • Financial management, and contract management experience including experience managing programs and contracts.

  • Experience working in a global HR function preferred.

  • Ability to handle multiple tasks associated with contract simultaneously, on time, and with a commitment to quality.

  • Exceptional analytical, written, and verbal skills for communicating with a broad, diverse audience of senior stakeholders and government officials.

  • Demonstrated ability to prioritize, focus, and achieve results.

  • Superior judgment and problem-solving capacity across project workstreams.

Equal Employer

Social Solutions International offers competitive salaries and comprehensive benefits. Please submit your resume online at

Social Solutions is an Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.

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