Job Description:

Program Analyst I

Job Locations

US-Washington, D.C.

ID	2021-1665
# of Openings	1

Overview

Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Overview of the Position

Application deadline: Open until filled

Background

This position is located in USAID's Bureau for Development, Democracy, and Innovation, in the Innovation, Technology and Research (ITR) Hub, which leads USAID in experimentation and innovation to transform development. The ITR Hub takes smart risks to test new ideas and partner with others to scale impact, bringing together diverse partners to transform how we save lives, reduce poverty, strengthen democratic governance, and help people progress beyond assistance.

Working collaboratively with the Agency and external partners, ITR's mission is two-fold:

To produce breakthrough development innovations by sourcing, testing, and scaling proven solutions that impact millions of people;
• To transform development by opening it to people everywhere with good ideas, promoting new and deepening existing partnerships, bringing data and evidence to bear, and harnessing scientific and technological advances.

ITR's collaborative approach supports USAID's mandate to be on the forefront of science and technology, incorporates breakthrough innovations into our programs and policies, and applies the latest tools, like artificial intelligence and evidence-based approaches to development priorities, countering malign influences and engaging new private sector partners.

Duties and Responsibilities

The incumbent provides assistance to one or more Hub work streams in the areas of research, analysis, reporting, programming, policy, planning, and/or internal program operations. The incumbent serves as a point of contact for internal and external stakeholders, resolving inquiries and coordinating with others where appropriate. The incumbent will work with implementing partners as part of a team under the guidance of team lead, A/CORs and Senior Activity Managers, where appropriate, to build internal and external relationships and monitor and support progress toward completion of programmatic goals. The incumbent supports various components of programs and team which may involve the selection process, grant management, M&E, and engagement.

The Program Analyst will play a pivotal role in supporting the management of the ITR Hub's administration, oversight, and implementation of its new Information and Communication Technology (ICT) policy initiative, Promoting American Approaches to ICT Policy and Regulation (ProICT) to support developing country host governments adopt frameworks that advance an inclusive and secure internet in their countries. The ideal candidate will have an enthusiasm for leveraging digital connectivity and technology to spur development outcomes and an interest in learning how to further its safe and effective use through policy. The successful candidate will have strong communication and coordination skills and be comfortable working across U.S. Government (USG) agencies and USAID teams.

ProICT, is part of the USG's interagency Digital Connectivity and Cybersecurity Partnership. As such, the successful candidate will play a key role in advancing the objectives of this Partnership, including: (1) promoting an open, interoperable, reliable and secure internet in developing countries, (2) strengthening the multi-stakeholder model of internet governance, (3) advancing policy and regulatory policies that enshrine a pro-competitive model for expansion of internet and communications networks, and (4) expanding the cybersecurity capacity of developing county governments.

The ProICT program will support policy, legal and regulatory development that aligns with these objectives and advances the U.S. approach to the digital economy, with an initial focus on the Indo-Pacific region. Through ProICT, technical experts will provide assistance to receptive host country ministries and regulatory bodies to assist in the design, development, and implementation of ICT policies. Policy topics may include cloud computing, spectrum policy, supply chain security regulations, equipment certification processes, data localization rules, national ICT strategy development, universal service funds and corresponding regulations, among others.

The Program Analyst will support the administration, oversight, and implementation of the ProICT activity, working closely with our implementing partner to scope new government engagements and deploy technical experts to the field to design, develop, and implement ICT policies. She/he will work closely with USAID's expert technical staff, performing a variety of both complex, analytical, and administrative duties. These duties range from routine tasks such as maintaining program files, to more complex analytical-type tasks such as collecting, compiling, and analyzing data for various program documents, as well as preparing and presenting regular reports to interagency representatives on the progress of the program.

The Program Analyst will work closely with the Digital Inclusion team and provide input on related technical and managerial issues. The program analyst will also work with other members of the team to assist in areas such as country backstopping, overall administrative support and other duties.

Responsibilities

• Serve as the relationship manager and programmatic point of contact between the ProICT project implementing partner, USAID stakeholders, and other U.S. Government agencies


• Respond to requests for information, analysis and/or assistance about the ProICT project


• Provide partners with up-to-date information on USAID, the Bureau for Development, Democracy, and Innovation, , the Innovation, Technology, and Research Hub, and other U.S. government agencies and the ProICT project, including quarterly reports and briefings on ProICT project activities


• Responsible for communication outreach including promoting ProICT program activities


• Coordinate activities of the ProICT program with other interagency initiatives that are aimed at growing an open, interoperable, reliable, and secure internet in developing countries, advancing multi-stakeholder models of internet governance, and expanding cyber capacity of developing countries


• Track program activities and progress through project management and administration


• Support the oversight and management of activities to include timelines, reporting, modifications, invoices and compliance


• Liaise and communicate with persons and groups from both within and outside USAID


• Personally handles routine inquiries and those requiring knowledge of the organization's activities or its internal administrative procedures


• Participate in all relevant technical and managerial meetings for the purpose of assisting in the management of the ProICT program


• Support broader USAID Digital Strategy efforts as part of the new ITR Hub, including research and planning for Digital Ecosystem Country Assessments (DECAs) and conducting relevant research on digital inclusion issues

Qualifications

• Bachelor's Degree and at least of 4 years of relevant experience


• Understanding of USAID's mission, programs, and countries of operation, with experience in the Asia region preferred but not required


• Familiarity with U.S. government agencies and interagency consultation processes preferred


• Background knowledge or familiarity with U.S. policy on information and communications technology, and the policy formation process preferred but not required


• Experience working on digital technology and ICT for development preferred


• Strong organizational and administrative skills, which may include documentation/presentation review, project management, and programmatic administrative support activities


• Must be well-organized, experienced in multitasking situations and highly motivated


• Excellent written and communication skills and confidence interfacing with government and non-government officials


• Manages various and simultaneous operational activities, based upon knowledge of programs objectives and requirements


• Mid-level to advanced project management skills

Equal Employer

Social Solutions offers competitive salaries and comprehensive benefits. Please submit your resume online at www.socialsolutions.biz.

Social Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation, gender identity or any other characteristic protected by law.

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