Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions CB to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs. The Commercial Bank Client Onboarding (CBCO) implementations group is responsible for owning, driving, and coordinating all aspects pertaining to the setup of cash management products and services for Commercial Bank clients.
The CBCO CBI (Commercial Bank Implementations) organization is seeking a driven, proactive, intellectually curious individual to partner with senior leaders implementing financial solutions to complement the business strategy of Commercial Banking clients.
Things you will do... Core Responsibilities:
Identify, execute and lead innovative complex, large scale client onboarding solutions focused on end to end ownership of the client experience
Provide subject matter expertise for implementations, products & services, and training requirements directly to external clients and internal stakeholders
Lead dialogue with the client, sales team and subject matter experts to drive collaboration, resolve conflicts and build consensus
Develop a project plan tailored to the complex and dynamic needs of multi - entity, multi- jurisdiction clients
Manage client relationships and partner with the sales team to present and communicate to clients with data based decision making skills to leverage technology and promote digital adoption to exceed client expectations
Maintain controls agenda to ensure policies and procedures serve the client and protect the firm
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.
Skills that you will need... Qualifications:
6+ years of client consulting
Strong leader combined with demonstrated experience in structuring and managing projects with competing resources, priorities and changing workflows
Previous experience adapting to a fast paced, changing, dynamic client-facing work environment while driving results
Excellent interpersonal, influencing, communication and partnership skills
Ability to anticipate, analyze and create data to provide holistic insights with a knack for creative, visual story telling
Passion for learning new working models, technologies and industry trends
Motivated and results oriented creative thinker
Expert level abilities in Microsoft Office Suite
Technical client consulting experience to support technical roles
BA/BS degree
*Some travel may be required to support various clients and coverage teamJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
