VP, Loan Servicing Systems and Process

Banc of California, Inc. (NYSE: BANC) is a bank holding company with approximately $8 billion in assets and one wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”). With our 600+ dedicated professionals, we provide customized and innovative banking and lending solutions to businesses, entrepreneurs and individuals throughout California. We proudly partner with community organizations that provide financial literacy, job training, small business support, and affordable housing to help improve the communities where we live and work. With a commitment to service and building enduring relationships, we provide a higher standard of banking.

JOB SUMMARY:

Responsible for Loan application administration including management of the data integrity, systems processes, oversight and reconciliation of all Commercial and Residential loans within the internal loan accounting systems and transaction data provided by sub-servicers. Ensures accurate reporting and timely servicing of the company's commercial and mortgage portfolios; ensures department activities run smoothly and efficiently; provides leadership, training and supervision within the department.  Required to be fully knowledgeable and skilled in all areas of servicing loans.  Performs direct supervisory to the following functions but not limited to:  Daily Balancing of all systems and accounts, SBA reporting and processing, Residential processing oversight and Investor reporting. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Manages the integrity of data entered into the systems of record within departmental guidelines to mitigate operational risk. Identifies and documents loan systems gaps in process, functionality or compliance and leads efforts to implement solutions.


2. Oversees all loan systems processing functions including data input, exception processing and operation of specialized software programs and spreadsheets related to loan boarding, accounting and servicing.


3. Oversight and signoff of loan balancing functions for all loan system and products, including daily general ledger and control account balancing, reconciliations and certifications.


4. Analyzes loan system enhancements for operational impact, working directly with IT to coordinate changes affecting the loans systems and performing product and data mapping for all system upgrades and conversions.


5. Review, revise, enhance, and  implement all policies and procedures necessary to ensure the loan servicing process and data components for new loan set-up, ongoing monitoring, and control of the bank’s and the bank’s sub-servicer’s loan administration activities meet all applicable requirements.


6. Coordinate loan accounting and act as liaison between accounting and the Servicing Department specifically assisting in the research of commercial and residential loan accounting related items. Performs research, analysis and resolution of various accounting entries, issues and variances.


7. Provides back up support in management of the daily loan servicing process and staff, as necessary. 


8. Follows set departmental procedures to receive satisfactory audit. Include audit considerations when assisting in the development of procedures and new tasks within functional area.


9. Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.


10. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.


11. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.


12. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.


13. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.


14. Performs other duties and projects as assigned.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)


• Advanced experience, knowledge and training in progressively responsible lending department operations, management and supervisory activities


• Advanced knowledge of related state and federal banking compliance regulations governing lending including but not limited to fair lending, privacy, RESPA as well as company operational policies and procedures, and the company’s products and services.


• Must have in-depth knowledge of overall department operational procedures and a thorough knowledge of all related computer systems and specification set up


• Advanced skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs


• Intermediate typing skills to meet production needs of the position


• Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs


• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees


• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures


• Ability to understand complex problems and to collaborate and explore alternative solutions


• Ability to make decisions that have high impact on the immediate work unit


• Ability to organize and prioritize own work schedule and the work schedules of others on a short-term  and long-term basis


• Ability to make informal presentations, inside the organization; speaking before assigned team


• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations

EDUCATION, EXPERIENCE AND/OR LICENSES:

• Bachelor’s degree or equivalent of ten (10) years related experience and/or training preferred; or the equivalent combination of education and experience.  Work related experience should consist of combined loan operations experience including: loan servicing and accounting, system administration and loan documentation.

Salary: $57,500.00