ESIS Client Services & Sales, Operations Associate

ESIS recognizes each risk management program is unique, and we are committed to providing consultative and innovative solutions to drive superior results for your program. Our culture and vision enables us to effectively operate as an extension of your risk management program, aligning combined goals to form a collaborative partnership.

We recognize our clients’ desire to do things differently, and we are confident that our integrated approach will deliver better overall results for your program. ESIS’ specialized claim intervention strategy integrates an effective deployment of resources and appropriate actions, which are essential to your program’s success

ESIS, Inc. (ESIS) provides sophisticated risk management services designed to reduce claims frequency and loss costs. ESIS, the Risk Management Services Company of Chubb, provides claims, risk control & loss information systems to Fortune 1000 accounts. ESIS employs more than 1,500 professionals in nine regional centers and 15 major claims offices, as well as local representatives in select jurisdictions. We take our fiduciary responsibilities seriously and are proud to manage over $2.5 billion of customer losses and over 320,000 new claims annually. We specialize in large accounts which have multi-state operations. For information regarding ESIS please visit www.esis.com.

We are currently seeking a Partnership Services Operations Associate that would manage a variety of tasks for our Client Services & Sales Leaders as part of a central operations unit. 

Major Duties and Responsibilities:

1. Assist Partnership Leaders and Business Development Managers to increase the speed and efficiency of our sales and renewal cycles. 


2. Complete a variety of different tasks to assist Account Executives in managing their desks and deliver a consistent product to our clients:
   
   
   
   1. Complete checklist of renewal processes
   
   
   2. Input data into CRM tool
   
   
   3. Assist with production of documents specific to department needs
   
   
   4. Coordinate claims reviews and audit preparation
   
   
   5. Maintenance of internal systems team roster updates
   
   
   6. Spreadsheet updates
   
   
   7. Create and maintain/update Service Account Instructions (SAS/EASE)
   
   
   
   


3. Maintain and update spreadsheets for location structures and manage updates in internal claim system – within CRIS, OMNI


4. Execute the contracting process which will include using DocuSign to send the contract to the appropriate client contact and manage the timeframes for follow up as outlined in our Legal Contracting Process. 


5. Run and distribute medical panel postings and updates as necessary and annually upon client’s renewal. 


6. Prepare for file reviews, which will include scheduling of the file review, collect documents, organize books, and produce booklets, for all clients under (#) claims per year


7. Manage accuracy of renewal documents by performing quality reviews.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.                                

For additional information about Chubb or its services, please visit our website at http://www.new.chubb.com.

In order to be considered an applicant for employment with Chubb, all applicants must go to Chubb’s Careers website to apply for the position(s) of interest and complete an online application. If you do not complete the online application, you will not be considered an applicant in accordance with Chubb’s policy.