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Emergency Planning, Operations and Response Manager at Credit Human Federal Credit Union

Posted in Management 30+ days ago.

Type: Full-Time
Location: San Antonio, Texas

Job Description:

We are seeking an Emergency Planning, Operations and Response Manager for the Security and Safety Operations Department.

The Emergency Planning, Operations and Response Manager is responsible for validating appropriate responses to said emergencies, ensuring criteria exist to distinguish between those levels and that all responders are aware of their obligations under the plans. As part of a continuous improvement program, the job incumbent is accountable for administrating the ongoing business continuity planning (BCP) efforts by all business units while orchestrating reviews of how well plans undertaken are executed in response to emergencies as well as initiating lessons learned summaries with recommended changes.

If you have ability to coordinate activities, projects and plans that are supportive and conductive in achieving organizational vision, mission and strategic goals, you should apply right away!


  • Directs use of Emergency Response system for the organization and is primary pointed of contact for that vendor.

  • Ensures that business continuity plans are updated, documented, and tested annually.

  • Maintains a database of records for the organization with regard to BCP and emergency events.

  • Analyzes cost-effectiveness for all aspects of the Emergency Response system to include products, projects and services.

  • Designs, schedules and evaluates training of Credit Human staff in order to ensure required knowledge levels and operational efficiency in the areas of emergency management and recovery.



  • 3-5 years proven, related experience.

  • Leadership experience


  • Emergency lead role with a medium to large organization



  • BS degree in Business Administration, Supply Chain Management or equivalent.


  • BA/BS degree in Security & Emergency Management | Disaster & Emergency Management

  • BA/BS degree in Emergency Management Administration

Licenses & Certifications:


  • Certified Emergency Responder Specialist (CERS) | American Institute of Certified Planners (AICP), or equivalent

Skills & Knowledge:


  • Good Decision-Making Skills.

  • PC Skills (Great working knowledge of Windows and MS Office).

  • Proven Analytical Skills.

  • Proven Influencer Skills.

  • Familiarity with continuous improvement methodology.


Schedule:  Monday-Friday, 8:30am-5:30pm 

Travel Requirements: minimal travel

Level of Work: 2C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description