The Banquet Supervisor is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions.
Job Description
Fundamental Requirements:
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
Act as liaison between Management and the in-house meeting or banquet contact.
Respond to guests' needs in a timely manner. Communicate problems/issues to the Manager.
Assist in the service of functions as required.
Supervise and assist with the breakdown after the completion of functions to ensure that all equipment and supplies are stored properly.
Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
Follow all state liquor laws.
Be familiar with banquet menus and prices.
Supervise banquet staff
Hold pre-function meetings, and check staffing and menus, prior to events.
Assign side-work duties and stations to all servers.
Supervise service of station or banquet room.
Prepare banquet checks and obtain signatures from guest contacts.
Monitor ongoing functions throughout assigned shift.
Supervise the breakdown and clean up of all functions assigned.
Verify the server’s paperwork when the event is complete.
Prepare accurate captains’ reports.
Assist Banquet Management with the hiring and training of banquet staff.
Assist in setting up audio/visual, as necessary.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Additional Job Description
Education & Experience:
High School diploma or equivalent and/or experience in a related field preferred.
College course work in a related field helpful
Previous supervisory responsibility preferred.
Physical requirements:
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
