Principle Auto
Customer Service Representative - BMW of San Antonio
Who You Are
BMW of San Antonio is seeking a customer oriented Loyalty Team Member to add their team. You are dedicated to a high level of customer service. You take personal responsibility with each BMW client and their requests. You are skilled in taking care of particular clients. Your verbal and written communication skills are refined and clear.
Who We Are
Our Mission: We Live to Provide Exceptional Care.
Our Purpose: Helping People Live a Better Life
Simply put, we desire to change the automotive industry. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. We do this by hiring the Greatest People. We heavily invest in their growth and development with dozens of training programs through Principle University. Principle Auto understands the importance of taking care of its associates and maintaining the unique culture that fosters exceptional care for our guests. Our culture is found in our values.

Our Values Are Our G-U-I-D-E

Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.
Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.
Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.
Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.
Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.

Who your customers are and how this role matters
Your external customers are our clients, prospects and business community members. Your internal customers will be Principle Auto associates, our vendors and contractors. You'll provide value by treating all customers with the highest sense of integrity, honesty and respect.