inHANCE Utility is the leader in Billing and Customer Information System software serving Water utilities across North America.  Due to growth, inHANCE is searching for a technical/application consultant to join our Professional Services team.

Technical Consultants may work remote or out of our head office in Tyler, Texas. Travel throughout North America up to 50% of the time is expected once it is safe and responsible to do so.

What your impact will be:

• Provide complex technical installation and implementation support services for client




• Interact directly with client to establish appropriate service or support based on client needs 




• Participate in discovery sessions with clients to establish “As-Is” and “To-Be” states of their systems and produce documentation




• Steer the configuration of our software suite to meet client requirements using MS SQL




• Provide client on-site training to our users




• Implement data conversion programs and ensure successful data conversion from previous systems.  Test and validate conversion effectively




• Implement, test, and validate third-party integrations




• Assist clients with end-to-end system testing and troubleshooting

What we are looking for:

• 3+ years of technical consulting and/or business consulting in software solution environment




• Exceptional background in SQL, Crystal reports, and Database conversion




• Solid systematic and trouble-shooting skills




• Experience in working with multi-faceted teams and on multiple projects




• Organized and proactive team player

What will make you stand out:

• An understanding of object-oriented languages, such as C# or Visual Basic




• Experience with Utility Billing and CIS applications

About us:

With over 35 years of experience in the utility industry, we are confident that few understand the market better than inHANCE. inHANCE strives to maintain integrity throughout all our business practices. We are able to offer the stability of those trusted companies to our target market at a fraction of the cost.