The responsibilities for the Fraud Strategy Associate will include :
Support management of effectiveness of Fraud strategies and policies across application, authorization and authentication channels
Ensuring compliance of fraud policies and controls with Governance and Change Control procedure
Ensure optimal efficiency and effectiveness of Fraud operations support
Design and execute suitable controls to balance risk with client experience
Key specific accountabilities:
Build robust fraud strategies to maintain high performance level, strong fraud detection and great client experience
Work with product partners to ensure new products are fully evaluated to mitigate fraud risk with appropriate controls
Support Strategic Fraud initiatives or Bank-wide initiatives outlined by the business in relation with fraud strategy and policy rules.
Stakeholder management and leadership:
Work closely with Fraud Operations in management of Fraud case volume, Strategy changes and mitigation of Fraud trends.
Accountable for communicating proposed strategies and for delivering appropriate reporting and MI to relevant business stakeholders
Participate in bank-wide projects and interact with external vendors as representative of Fraud Risk Management team
Demonstrate ability to influence stakeholders to drive a strong control environment
Decision making and problem solving:
Strong controls ability to identify fraud risks through product review
Ability to carefully assess and make good judgment decisions regarding changes to existing fraud rules, especially when there is no conclusive data to support the decision
Requires good fraud instincts in development of fraud strategies anticipating the potential impact to genuine customers while preventing fraud losses.
Ability to understand the entire process flow for fraud strategy and operations controls, in order to evaluate impact from specific system/business changes on the overall Fraud detection.
Qualifications
Qualifications
Master's degree in Business, Finance, or related field
Minimum 5 years of relevant work experience
Proven ability to multi task with a sense of urgency
Able to adapt quickly
To new functional areas and/or concepts
To changing and or competing priorities
Proven strong analytical and communication skills
Microsoft Excel skills (pivot tables, macros, look-up functions, etc.)
Strong Proficiency with other Microsoft Applications (PowerPoint, Access, Visio, Word)
Articulate, confident and capable to communicate and influence Senior Executives
Problem solving, good critical thinking, and decision making skills
Experience/understanding of Business Process
High attention to detail
Self-motivated and driven to achieve targets and deliverables
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
