About the Position:Are you motivated by a strong sense of purpose in doing work that helps keep people safe and business running daily, with results that regularly make headlines? Are you passionate about innovating at the industry's cutting edge in developing solid architectural principles, operability guidelines, progressive scaling methodologies, and other sophisticated techniques to reliably deploy and operate critical technology infrastructure at scale? Do you have an appetite for streamlining inefficient practices, reducing toil through automated methods, and proactively anticipating and eliminating operations problems before they occur? If so, this position is a promising opportunity for you to join the Everbridge Platform Engineering team in a hands-on role driving the design, implementation, and operation of our global platforms.About the Team As the Everbridge Platform Engineering team, we are responsible for developing and extending our internal platforms that power the extensive portfolio of Everbridge's Crisis Management solutions. Everbridge believes in the power of platforms to create leverage and empower developers. Our internal platforms enable our developer teams to accelerate their delivery of world-class services that delight our customers. The platforms that we support automate the global delivery, maintenance and operation of critical information systems to help keep people safe and businesses running. We are a distributed engineering team that works in a heterogeneous blend of worldwide public and private cloud services, committed to serving our internal customers by doing the right thing, and doing things right.
What you'll do:
Keep people safe and businesses running.
Collaborate across Agile teams with Architects, Developers, Quality, Data, Security, and Site Reliability Engineers on designing and implementing readily consumable, highly reliable and scalable platforms that support Everbridge's wide-ranging services portfolio.
Develop comprehensive automation of provisioning, deployment, configuration and telemetry management processes in production and pre-release environments.
Quickly and efficiently troubleshoot operational issues, providing effective support that ensures we realize our internal service level objectives.
Identify process improvement opportunities within Operations and Development, recommending solutions, contributing to their implementation, and facilitating continuous improvement.
Develop, implement and maintain continuous integration and continuous deployment pipelines that exemplify best practices.
Develop a solid understanding of Everbridge's business process, workflows and data.
Mentor junior engineers, and routinely share proven practices that help teams grow.
Have fun while working hard to make a difference.
What you'll bring:
Previous experience contributing in pre-production and production environments as a Site Reliability, DevOps, SaaS or Technical Operations, or Software Development engineering role
Dedicated commitment to technical excellence and quality customer service
Proven ability to write code in one or more modern programming language, e.g. (Python, Go, Ruby, Perl, Java)
Expertise in using GitHub's or GitLab's basic and advanced features, and deep familiarity with Git porcelain and plumbing functionality as applied to practical infrastructure code and configuration data management
Subject matter expertise with IaaS/PaaS solutions, similar to an AWS Solutions Architect or equivalent
Subject matter expertise and hands-on familiarity regarding automation tools typically utilized in an Infrastructure as Code paradigm
Familiarity with tools and processes characterizing a Continuous Integration/Continuous Delivery environment, encompassing pipeline-driven provisioning, orchestration, configuration management, and operations monitoring
Familiarity with cloud networking architectures, operations and monitoring, including network and applications security best practices
Production caliber UNIX/Linux operating systems and environments, at scale and encompassing security maintenance
US Citizenship and ability to pass a Federal drug screening
Familiarity with platform engineering principles, implemented as a suite of functionality that provides consistent and reliable services to the applications layer which it supports
Continuous integration and deployment/delivery pipelines facilitating DevOps best practices
Provisioning, deployment and configuration management tools supporting an Infrastructure as Code paradigm, e.g. (Terraform, AWS CloudFormation, Google CloudBuild, Saltstack, Ansible, Puppet)
Application virtualization, containerization, and service-oriented-architecture technologies, e.g. (HashiCorp suite products, Docker, Kubernetes)
Infrastructure/application logging, telemetry, monitoring and alerting solutions, e.g. (Datadog, SumoLogic, AWS CloudWatch)
RDBMS, NoSQL, and hybrid data tier platforms, e.g. (MongoDB, Elasticsearch, Postgres)
Infrastructure tooling required to maintain positive control over systems security
Bridger Culture: At Everbridge, we have a mission that matters-to keep people safe and businesses runningduring critical events. Our "Bridgers" join Everbridge to make a positive impacton the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives.We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience.Click hereto learn more about what we do. Passionate about our mission? Want to #BeTheBridge? Apply to be a part of our team today!Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.