This engineer will support the reliability, availability, and serviceability of Ricoh's production inkjet printing systems. We are looking for individuals with a passion for working with information, machines, and people. A successful candidate will help to improve and transform our process of creating and conveying technical information.
The job requires hands-on troubleshooting skills and the ability to work and communicate effectively with members of a cross-functional engineering development and support organization, including international team members. The team is focused on maintaining information accuracy of past, present, and future products.
The position contains a unique mix of technical writing, illustration, engineering, and service / customer field tech. support. The job responsibilities are focused on creating service documentation and related information with integrated artwork. This work has a direct customer impact on the quality of our products and service. The work includes creating installation instructions, troubleshooting procedures, parts catalogs, preventative maintenance, and theory of operation documents.
Required Engineering Skills & Experience:
Desired Skills & Experience:
At Ricoh, we embrace and respect the collective and unique talents, experiences, and perspectives of all people. Together, we inspire remarkable innovation. That is how we live the Ricoh Way. And with our commitment to ethics, you can be sure that we are doing it with transparency, integrity, and corporate social responsibility.
Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.
Compensation Range $70,000 - $100,000
Position is bonus eligible, 6% STIClick Here to view RicohUSA Benefits