Posted in General Business 30+ days ago.
Type: Full-Time
Location: Silver Spring, Maryland
Job Description:
Project Manager - Client Care
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.
“A long-lasting career at 3M comes from having vision, imagination and the ability to see what doesn’t exist. 3Mers are groundbreaking innovators and it’s important that we give every person the space for disruptive and creative thinking.” – John Banovetz, senior vice president and chief technology officer at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You’ll Make in this Role
As a Project Manager - Client you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Coordinate internal resources and third parties/vendors (as needed) for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop detailed project plans, monitor, track and report progress
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Measure project performance using appropriate tools and techniques
Report and escalate to management as needed
Successfully manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Communicate internal and external messages, enacting one central point of contact.
Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency.
Client/Executive relationship through liaisons with Sales and client’s management team.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor’s degree or higher (completed and verified prior to start) from an accredited university OR High School Diploma/GED or higher from an accredited institution and a minimum of eight (8) years of experience in Health Information Project Management in lieu of a Bachelor’s degree education requirement
Five (5) combined years’ experience in Health Information and/or IT arena
Two (2) years of client facing and internal communication skills using written and spoken English
Additional qualifications that could help you succeed even further in this role include:
PMI Project Management Professional (PMP) certification
Excellent educational background, preferably in the fields of computer science or engineering
Proven working experience in project management in the healthcare / information technology sector
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
Attention to detail and outstanding follow through
Experience using collaboration tools to manage and communicate with remote teams
Excellent verbal, written, analytical problem solving and organizational skills
Location: 3M HIS Office Location or Remote
Travel: May include up to 50% domestic travel
Relocation Assistance: Is not approved
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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