Position at Senior Market Sales

SMS is part of the Alliant family of companies. SMS is a full-service insurance marketing organization (IMO) dedicated to helping independent insurance agents leverage time, make more money and put their business in a position of distinction. Foundedin 1982, SMS has grown into one of the industry's foremost IMOs with more than 320 employees and 65,000 independent agents under contract. With products and agents in all 50 states, SMS offers the industry's most complete IMO experience. We support every facet of an agent's business, from our comprehensive senior product portfolio to our technology, services and marketing programs.

Social media link: https://www.linkedin.com/company/seniormarketsales/

This Sr. Operations & Planning Associate is responsible for the efficiency of the operations, on-boarding & training of independent agents, recruiting of adviser prospects and supporting the day to day activities. This position will also play a large role in the conversion of new Investment Adviser Representatives (IAR) existing books of business to us.

Responsibilities for this position include but are not limited to:

• Maintain and support existing advisors through the processing of requests, resolving inquiries and escalating as appropriate and ensuring information and documentation is up to date


• Manage the on-boarding and training workflows for new advisors.


• Assist advisors with new client accounts, collection of required documentation and client information


• Coordinate and report daily, monthly and quarterly key metrics.


• Assisting the management team with internal compliance and external requirements and systems, including being present at Investment Committee and Risk Committee meetings.


• Review submitted advisor documentation


• Maintain open lines of communication with vendors and review and suggest vendor changes


• Adhere to budget guidelines and approved annual marketing or business unit plans


• Assist with ongoing training and case management


• Review, manage and administer working supervisory procedures


• Maintain compliance training for advisors and Employees via the online portal


• Assist with SEC and state audits, when necessary

Qualifications:

• Bachelor's Degree in Business, Finance or related field preferred with a minimum of 3 years' operations back-office experience in financial services, or an equivalent combination of industry training, designations and experience preferred


• Minimum of 4 years of successful operations management in a field or home office level preferred.


• Series 65 license or equivalent is preferred


• Detail-Oriented, Organized, and good Problem Solving skills


• Customer Service Oriented


• Tech savvy - able to utilize multiple 3rd party software tools


• Team Player with a high sense of urgency


• Able to multi-task in a fast-paced environment


• Excellent verbal and written communication skills


• Experience with GoToMeeting and video conferencing preferred


• Valid Driver's License and reliable transportation

Equal Opportunity Employer; SMS participates in the E-Verify system.

"Successful people do those things that failures refuse to do."