POSITION SUMMARY:

 Under general direction, the Vendor Relations Representative will be the primary contact for invoice exceptions, statement reconciliations, documenting metrics and will be responsible for the resolution of all issues.  The Vendor Relations Representative must have excellent oral and written skills and be capable of performing the accounts payable function in a professional manner as well as having great conflict resolution skills.  Additionally, must have a team attitude along with relevant experience.  This position will report directly to the Accounts Payable Manager and will also have frequent contact with the Accounts Payable Senior Manager.

DUTIES AND RESPONSIBILITIES:

• 
   Responsible for reconciliation of select vendor accounts;


• Resolve payment disputes, discrepancies or past due balances with vendors


• Serve as a first resource for invoice match issues and ensure these issues are researched and processed timely to avoid interruption of inventory shipments;


• Effectively work with various internal and external parties, as required, to resolve problems between invoices, PO’s, receiving documents and payments;


• Responsible for identifying root causes of accounts payable challenges and address/train the vendor, subsidiary and or internal departments to ensure that the challenge is prevented in the future;


• Ensure that invoices are paid timely to take advantage of all discounts as provided by the vendor;


• Communicate and provide customer service to internal and external customers;


• Any other responsibilities that may be assigned from time to time.

 EDUCATION, EXPERIENCE, CERTIFICATIONS:

• Required: Accounts Payable Processing and Customer Service (3 years)

Accounting