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Senior Client Services Manager, Industrial Engineering and Construction at Woodard and Curran

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Portland, Maine





Job Description:

  

At Woodard & Curran, there’s nothing we love more than a tough engineering challenge. We handle a wide range of water, environmental and sustainability issues—solving complex problems with creativity and tenacity. That’s how we make a difference to our clients, people, and planet. Our company was founded on a simple concept: provide a safe and enjoyable place to work with opportunity, integrity, and commitment, and we will attract talented people. Those people are at the heart of our firm, solving some of the most pressing challenges for our clients.

What’s Happening at Woodard & Curran?

Our Industrial & Commercial (I&C) business unit is expanding!  We are adding additional technical and client-facing staff to position us for additional growth.  We recently completed a research study with 15 of our industrial clients to identify their emerging needs.  The results of these interviews told us we need to be investing in resources to assist industry with the global migration towards a more sustainable and circular economy.

As such, we are looking for an experienced, entrepreneurial-minded client service professional who is interested in developing and selling cost effective, sustainability-oriented solutions to industrial and commercial clients, with an emphasis on efficient water and energy use and resiliency of supply, waste reuse/treatment/recycling, waste to energy, and renewable power generation.

You will be tasked with identifying, incubating, and growing client account relationships focused on the above areas as well as selling industrial plant engineering (water, wastewater, air, utilities, and emerging environmental consulting), design, and design/build solutions to primarily food & beverage, pharmaceutical and consumer packaged goods clients. You will develop and execute account targeting, capture, and development plans to meet agreed upon business development and account growth goals aligned with business and strategic plan goals.  You will also drive growth that is critical to the Mission of the firm to provide a gratifying, safe place to work with expanding opportunities for our employees. 

If you are a strategic and forward-thinking individual that has a combination of deep knowledge of the target markets, existing relationships, and the enthusiasm to advance sales velocity and help grow the business unit, we would love to learn more about you!  This role will report to our Business Development Leader.

What’s in it for you?


  • The chance to develop and lead client service teams drawn from the talent Practices of the firm.

  • Increased leadership opportunities through higher visibility in the marketplace, client interactions, and account development.

  • Flexible work environment and competitive salary and benefits.

  • Strong bonus potential.

What will you be doing at Woodard & Curran?

The ability to grow and succeed as a firm is a direct function of the technical expertise we develop within, as well as the external client and business partnerships that we cultivate.  As such, the Senior Client Services Manager is responsible for keeping their group’s technical proficiency at the forefront of their client and business relationships in order to market our innovative project delivery methods. This position is highly visible both within and outside the firm.  Additional responsibilities include:


  • Become part of a team focused on growing our industrial practice.

  • Grow client accounts and sell the full suite of services that Woodard & Curran offers.

  • Provide consultation to clients and project staff.

  • Prepare written proposals, presentations, and budget quotes.

  • Negotiate terms of service delivery.

  • Maintain account relationships to create revenue growth.

  • Coordinate with our Marketing team to develop offerings and positioning pieces.

  • Attend and participate in sales meetings.

  • Assure that invoicing is completed for client accounts and collect overdue receivables.

  • External focus, opening doors for our senior and technical staff.

  • Identify opportunities early to allow time for teams to position for work.

  • Attend conferences and workshops to strengthen existing relationships, establish new client relationships, and identify emerging technologies and market drivers.

  • Desire to serve and lead in a deliberate, focused, and dynamic team environment.

  • Coach and develop junior members of the account management team.

What you need to succeed:


  • Minimum of 15 years related experience; or equivalent combination of education and experience in the execution and management in the marketplace.

  • Bachelor's degree in engineering or related field from accredited program preferred.

  • Demonstrated experience selling into multiple executive and plant-level functions within industrial clients, including engineering, environmental health & safety, sustainability, operations, capital project management and procurement.

  • Proficiency in positioning and selling consulting, engineering and construction services via both traditional and alternative delivery models such as design/build.

  • Identify, lead, and participate in business development and bid and proposal efforts.

  • Strong desire to grow an organization and the ability to motivate others.

  • Understanding of the business development cycle related specifically to the consulting business, including campaign management, proposal writing and development, and development of oral interview strategy and materials.

  • Strong written and verbal skills.

  • Ability to travel up to 40% of the time.
     

Woodard & Curran is an Affirmative Action/Equal Opportunity Employer.

Woodard & Curran is a Drug Free Work Place.

Individuals with Disabilities and Protected Veterans are encouraged to apply.

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