Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.

The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.

Job Description:

Acts as initial contact for patients presenting to the Emergency Department. Performs registration functions, including updating demographics, verifying insurance coverage, obtaining consent signatures, discussing financial arrangements and collecting payments from patients.

On-Call (No Guarantee of Hours)
Shift: Varied Days: Varied
Wages Based Upon Experience
CLOSING DATE: Open Until Filled

SKILLS AND ABILITIES
• Ability to maintain professional composure while interacting with patients in various physical and mental states, bodily fluids
• Ability to read, write legibly, and converse effectively in the English language
• Demonstrates ability to work with various machines and equipment, including but not limited to: computers, answering service, and radio paging system, telephone console, fax machine, back-up equipment, mobile base station, and laser printer as applicable to position
• Exhibits the ability to deal effectively interdepartmentally & with the public
• Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
• Ability to navigate and utilize web browsers, Microsoft Outlook, Word, Excel, and other software applicable to position
• Maintains regular, consistent and punctual attendance at the assigned job location
• Ability to respond quickly and think clearly in high pressure scenarios to meet the ever changing needs within the department
• Types over 25 words per minute

EDUCATION/CERTIFICATIONS/LICENSES/DEGREES
• High school graduate or equivalent preferred

EXPERIENCE
• One year experience in healthcare Patient Financial Services, Patient Access, Customer Service or related area (registration, finance, collections, customer service, medical office, or contract management) preferred
• Prior customer service experience preferred

GENERAL INFORMATION
Union Affiliation: UFCW

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.

Bay Area Hospital is an Equal Opportunity Employer.

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