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Associate, Learning & Development Coordinator at Sapient Corporation

Posted in Other 30+ days ago.

Location: Chicago, Illinois





Job Description:

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

Job Description

The primary functions of this position include coordinating training programs. The Associate Learning & Development Coordinator works closely with persons in all areas of Learning & Talent Development (Geo Leads, Learning Strategists, Facilitators, etc.), as well as, persons in other support areas such as Office Services, IT, etc.

Primary Responsibilities:

* Works across departments (L&TD, Onboarding, IT, Office Services, Hiring Team, Project Teams, etc.) to coordinate & schedule training events in any geography with the appropriate venue, supplies, equipment, materials, catering, etc.
* Liaise with and coordinates logistics with external vendors
* Creates & updates communications for training events & programs
* Assists new hires with booking travel
* Keeps accurate records of training programs, materials, participants' attendance & feedback
* Assist with the coordination of on-boarding/Publicis Sapient Start
* Tracks budget for travel expenses
* Provides training participants with times, dates, and locations of training events
* Updates and supplies information for creating the learning calendar
* Manages the Records of all training programs and external training vendors
* Creates reports based on detailed requirements
* Responds to questions about training programs/events

Qualifications

* Strong client/customer service skills.
* Accurate and Consistent written and verbal communication skills
* Timely communication with stakeholders to manage & deliver on expectations in accordance with deadlines
* Managing, evaluate & prioritize multiple tasks to achieve expected outcomes
* Work independently in resolving issues and escalating as appropriate
* Attention to detail and high quality standards
* Proactive in managing responsibilities
* Ability to work effectively with project teams, internal clients & vendors
* Ability to effectively present information and respond to queries
* Ability to understand and carry out instructions furnished in written, oral or diagram form
* Excellent computer skills: MS Office Suite (Word, Excel, PowerPoint)
* Familiar with social media & online collaboration tools
* Analyze date for trends & propose recommendations

Experience Guidelines:
3-4 years similar work experience.

Education:
Bachelor's degree preferred

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [emailprotected] or you may call us at +1-617-621-0200.


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