As the Assistant Director of Housekeeping you will be responsible for the day to daymanagement of the housekeeping department. You will continually focus on quality and contribute to the hotel profitability through effective cost controls. You will also be responsible for developing and training ambassadors and ensuring that guest satisfaction and ambassador satisfaction goals are met.
What is in it for you:
You will have the opportunity to work with an established worldwide hospitality organization which embraces cultural diversity and Corporate Social Responsibility activities.
What you will be doing:
Oversee the operational activities of the housekeeping department.
Manage budgets according to occupancy and forecasting.
Implement guidelines and policies and procedures.
Guide operations and establish a work environment which is conducive to achieving goals and objectives.
Your experience and skills include:
You will have at least 3 years previous Rooms division management experience .
You will have a four year degree or equivalent hospitality management experience.
Experience managing in a union environment.
Strong operational controls, budgeting, forecasting and scheduling skills.
Ability to work well in stressful and high pressure situations.
Multi-lingual and previous upscale management experience preferred.
Your team and working environment: Sofitel Ambassadors are a reflection of Accor Values: Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.They deliver service from the heart.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We are 300,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. To join our Group, please visit https://careers.accor.com/
