Status Category:
Full-Time

Exempt/Non-Exempt:
Exempt

Scheduled Hours Per Week:
40

Job Code:
174

With over 100 offices and nearly 5,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

CBIZ has been honored to be the recipient of several national recognitions:

* 2020 Best Workplaces in Consulting & Professional Services by Great Place to Work

* 2020 Workplace Excellence Seal of Approval by the Alliance for Workplace Excellence

* Top 101 2020 Best and Brightest Companies to Work For in the Nation

* 2020 Healthiest 100 Workplace in America

* 2021 Top Workplaces USA

Essential Functions and Primary Duties

• Provide operational and functional support for the Application.


• End user support and training


• User administration (adds, removals, changes)


• User role definition and configuration


• Manage and modify application configurations


• Manage and modify systematic workflows and business processes


• Functional support for third party integrations


• Reporting configurations and support


• Coordinates and tests application upgrades


• Application and business process testing


• Monitors key system processes


• Handles quarterly SOX audit requests


• Product Expertise and Application Vendor interaction


• Stays up to date on vendor product roadmap and upcoming enhancement


• Maintains relationship with vendor support organization


• Works with vendor and business stakeholders on continuous improvement efforts


• Collects business and user requirements


• Configures, tests, and implements application changes


• Works with corporate IT to ensure the application adheres to IT General Controls and security standards.


• Follows formal application change management procedures.


• Maintains system, business process and end user documentation


• Supports the onboarding of acquired business entities (data conversion, user onboarding, etc...)

Preferred Qualifications

• Bachelor's degree


• Business process expertise (specific to the line of business)


• Technologically savvy and curious


• Ability to manage a workload of operational support and project level work


• Data Analysis Skills


• Problem solving skills


• Detail oriented and organized


• Interpersonal communication skills


• 3 years of experience in related field


• Demonstrated data analysis ability


• Ability to problem solve moderate to complex issues


• Detail oriented and organized


• Effectively communicates at all levels of the organization.

Minimum Qualifications Required

• High School Education or GED


• Comprehensive knowledge of payroll processing, accounting and payroll tax filing procedures


• Ability to communicate effectively with clients;


• Demonstrated ability to communicate verbally and in writing throughout all levels of organization


• Excellent customer relation skills


• Proficient use of applicable technology; aptitude and willingness to learn CBIZ payroll system


• Ability to work in a team environment as well as independently


• Able to maintain confidential information


• Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks

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