Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers-many of which look to us for their own technology infrastructure needs-keep us immersed across the broad spectrum of the IT ecosystem.
As a Senior Program Manager, you will lead definition, requirement gathering and delivery of projects. You will manage project lifecycles from inception to close out, to include resource scheduling, cost accounting, invoicing and coordination with vendors, business partners and customers.
From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.
Job Responsibilities:
Manage and complete professional services group projects in geographic area, as assigned
Manage internal and external resource schedules, as projects require
Manage projects by following the ePlus PMO structure
Mentor a serve as a senior resource to other team members
Execute customer-facing project meetings
Work with customers to gather and document requirements, prioritize and develop schedules
Ensure schedules are met on time and within budget
Support ePlus financial objectives by forecasting project revenues on a weekly, monthly and annual basis, as applicable to the projects
Analyze project variances and initiative corrective action, as necessary
Assist sales team members in identifying and closing new opportunities for ePlus
Corporate Responsibilities:
Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.
Handle confidential matters and information professionally.
Conduct business in a professional, competent and ethical manner.
Adhere to corporate policies and procedures.
Job Knowledge/Skills:
Strong knowledge and demonstrative ability of Project and Program Management processes and related tools and ability to mentor project managers and peers on best practices including planning, scheduling, and resource management
Strong knowledge in IT including ITIL ITSM, Agile SDLC, and related processes and tools
Strong ability to work collaboratively with business lines, support groups (accounting, legal, contracts management), partners / vendors and IT to develop efficient and scalable processes related to Project, Program and Portfolio Management
Superb written and verbal communications skills with ability to present at all levels of the organization
Change agent that aligns and adapts to shifts in strategy.
Ability to solicit business outcomes, identify initiate and enhance processes to achieve, execute, measure, and adjust to achieve goals
Ability to work collaboratively with stakeholders, run meetings and build consensus
Ability to manage shared and cross-functional teams that includes employees, contractors, and partners including directing tasks, activities, and deliverables
Excellent attention to detail, ability to multi-task and strong follow-up skills
Excellent problem-solving skills including analysis of multiple options and demonstrative rationalization of recommended solutions
Demonstrative ability to define strategies for risk mitigation and contingency planning
Education and Experience:
Bachelor's degree or equivalent experience required, MBA strongly preferred
10+ years of managing and accountability for complex ITS projects/programs across the enterprise for a medium to large company
Experienced leader in delivering customer-facing projects/programs for a technology-based service or solutions provider
5+ years of experience in supervisory role managing cross-functional teams 10+ personnel
PMP or comparable related certifications strongly preferred
Physical Requirements of Position:
Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands, and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 - 20 pounds of force occasionally.
ePlusis an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
