Field Services High School Internship

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US-WI-Elkhorn

Overview

Have you ever wondered about a career in the telecommunications industry? Now's your chance to learn more by applying to join our Field Services High School Internship Program!

As a Field Services High School Intern, you will receive valuable on-the-job experience by working side-by-side witha Field Service Technician (FST) mentor. During this paid internship opportunity, you will shadow FST mentors and assist with onsite installation, troubleshooting, repairs and maintenance of telecommunications products, services and equipment provided to our residential and commercial customers. In this role, you will gain an understanding of how we deliver our products and services on time to our customers and provide exceptional customer service!

Field Service Technicians generally work Monday - Friday, 8 a.m. - 5 p.m. local time. Flexible hours and schedules are available, including a start date.

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Want to learn more about our organization?

TDS Telecommunications LLC (TDS Telecom/TDS) delivers high-speed internet, TV entertainment, and phone services to nearly 900 rural, suburban, and metropolitan communities across the U.S. With more than 1.2 million connections, TDS is one of the fastest growing technology companies in the United States. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 1 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visittdstelecom.com.

TDS Telecom, headquartered in Madison, Wis., employs more than 2,800 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000company. Founded in 1969, TDS Inc. employs 9,400 people and has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service. TDS Inc. has been named to several Forbes lists, including America's Best Employers for Diversity, Best Large Employers, and Best Employers for Women. Visittdsinc.com.

Responsibilities

What can you expect during your Field Services High School Internship experience?

In this role, you will:

Learn the overall functions of Field Services, and how the business unit impacts our organization.
• Gain experience in the field through direct mentorship with one of our Technicians.


• Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.


• Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.


• Gain knowledge and understanding of outside plant facilities and equipment.


• Learn about and assist with splicing - a very important skill set in our industry!


• Learn the functions of our warehouse while assisting with inventory and staging.


• Learn about software and programming that Technicians use to serve our customers.


• Gain valuable understanding of the importance of customer service.

Qualifications

Required Qualifications

• Must currently be enrolled as a high school junior, high school senior, homeschooling or GED/Equivalency program student.


• Must be at least 16 years of age or older.

Other Qualifications

• Ability to follow directions, both written and verbal.


• Positive outlook and desire to learn.


• Ability to be flexible as day-to-day tasks and priorities may change.


• Reading and writing skills required.

Physical Demands and Work Environment. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee regularly communicates with customers. The employee is frequently required to move about and reach for items.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles and ladders. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture,click here!