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The Clinical Registered Dietician focuses on arranging and coordinating services that a member needs to get well or stay well. The Clinical Registered Dietician also works to remove barriers that prevent the member from engaging in an appropriate plan of care. The Clinical Registered Dietician demonstrates strengths working independently as well as collaboratively within a highly matrixed environment.
The Clinical Registered Dietician will be working with a team of other dedicated and compassionate clinicians and providers to help meet department business objectives and measures. The Clinical Registered Dietician will be using a member-centric, collaborative process involving assessment, planning, targeted intervention and advocacy, for our members. The Clinical Registered Dietician will work with the member to identify options and services that meet their specific health needs through the health care continuum to promote optimal, cost-effective outcomes.
KEY RESPONSIBILITIES:
Assess and evaluate member or family support needs by using various data tools and resources
Demonstrates clinical expertise and expanded knowledge of advanced nutrition and application to the complex patient
Assist members and their families in the administration of their health plan benefits, promote medication compliance, coordinate care with treatment providers, PCP's and other providers including VNA providers
Assist the member in shared decision-making and goal setting to meet their nutrition care plan
Evaluates nutrition plan and provides follow-up as needed.
Collaborate within a team of professionals (supervisors, managers, account representatives, member service associates, and physicians) to conducts a nutrition assessment, which includes obtaining a nutrition history, review of risk factors, and medical history, and identification of nutrition behaviors contributing to risk
Discusses results of nutrition assessment with patient identifying areas where patient can decrease health risks.
Interact with treatment providers, PCPs, and physicians as needed to support the plan of care
Monitor for clinical quality concerns and refers appropriately
Provides telephone triage and crisis intervention when situation warrants, collaborating with utilization management peers when appropriate
Promote Healthy Easting Habits to prevent and treat illness through dietary modification education
QUALIFICATIONS & SKILLS:
Ability to adapt and be flexible to change as priorities within this environment change constantly
Willingness to learn new skills from both a business and clinical perspective
Strong teamwork and communication skills as well as ability to be self-directive
Cultural competence (demonstration of awareness, attitude, knowledge, and skills to work effectively with a culturally and demographically diverse population)
Clinical assessment (ability to interpret, evaluate, and clearly document complex medical information using a directive and focused approach in order to identify relevant and actionable conditions, circumstances, and behaviors)
Care planning (ability to identify and clearly document member-driven, specific, measurable activities that address actionable conditions, circumstances, and behaviors in order to improve health outcomes and cost-effectiveness of services)
Member collaboration and engagement (ability to secure and maintain the motivation, participation, and collaboration of all relevant parties in a purposeful plan to improve health outcomes and cost-effectiveness of service delivery)
EDUCATION & RELEVANT EXPERIENCE:
Active Massachusetts Registered Dietitian License to practice is required.Licensure in additional states a plus. Note: Any restrictions against a license must be disclosed and reviewed.
Minimum of 3-5 years direct patient clinical experience, (private practice, home care, hospital, or extended care facility)
Knowledge of managed care plans and health insurance experience a plus
Bachelor's degree in Nutrition/Dietetics, is preferred. Masters a plus
Ability to demonstrate proficiency with multiple Information Technology systems
