Job Description:
Role and Responsibilities
- Support and develop business operations and key initiatives
- Investigate and solve functional and technical demand
- Measure quality of deliverables in support of IT goals
- Practice and adhere to IT concepts and standards and make suggestions for improvement
- Analyze business requirements and generate solution designs
- Design, develop and document processes and procedures within IT framework
Qualifications and Education Requirements
- Bachelors Degree preferred. Equivalent experience, education and/or certifications may be considered in lieu of Bachelors.
- 2+ years experience with degree
- 5+ years relevant experience without degree
Skills
- Possess a basic understanding of the financial impact
- Provide detailed creation of documentation and requirements using cases
- Define and create functional and system design specifications
- Define preliminary problem statement and research topic
- Understand technical concepts and apply the knowledge to discussions with vendors and consultants
- Evaluate, document, and resolve reported issues from customers
- Strong written and oral communication skills
- Find ways to improve and promote quality
- Research, meet, and identify issues with vendors to ensure a proper fit
- Work in a team setting to improve oneself and coworkers
