Posted in Other 15 days ago.
Location: Miami, Florida
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The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The University of Miami Hospital Patient Access team has an exciting opportunity for a Senior Patient Access Representative. The individual in this role ensures that patient demographic information is accurate, and that funding source is billed and collected appropriately. The Senior Patient Accounts Representative (U) uses advanced knowledge of billing procedures and coding expertise to assist management in the training of staff and in assuring compliance with protocols and regulations.
CORE JOB FUNCTIONS
Submits claims to insurance companies and follows up on outstanding claims. Processes, remits, and posts payments to patients' accounts. Reconciles monthly charges, identifies any errors, and researches coverage policies. Assists patients with insurance and billing questions. Sets up budget plans on outstanding accounts, mails copies of budget agreements to patients, monitors compliance, and follows up on any payment delinquencies. Receives and reviews patient, insurance, and attorney correspondence, researches issues, and provides written responses. Enters all returned mail and stale checks in the database and researches to acquire updated address information to reprocess items. Recommends policy and procedural changes to management for review as needed. Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.