Are you an experienced Pharmacy Technician with IT skills? Do you have a passion for delivering excellence in service? Do you enjoy being detail-oriented and producing quality results? As an Automation Solutions Pharmacy Technician, you've chosen a career where patients matter-a lot. The Automation Solutions Tech will support the Wisconsin Region and plays an essential role in patient care.
General Computer and Software skills
Secure file transfer
Network configuration and problem-solving
Identifying and fixing hardware and software failures
Servers vs. Workstation
Knowledge and experience with more than one of the following software systems:
TPMS (Third Party Management Systems) - Reconciliation Software
Relay Health and Emdeon - Switch services
PDMP (Prescription Drug Monitoring Program) reporting requirements
Epic Electronic Medical Record
Epic Willow Ambulatory
Responsible for oversight and optimization of pharmacy automation systems. Responsible for training employees on the pharmacy systems when implemented and/or upgraded.
Job Responsibilities and Requirements:
Responsible for the oversight of the pharmacy automation systems, as well as all systems that interface with the pharmacy systems. Oversight includes, but is not limited to: training staff on proper trouble shooting and reporting of issues for each technology system; assisting the IT Service Center to resolve the problems; providing feedback on the budget for replacement equipment.
Participates in software upgrades, enhancements and bug fixes. Tests and implements new systems as directed, as well as developing training documents for staff outlining new processes.
Provides on-site software and workflow support to end-users during implementation. Works one-on-one with staff to provide guidance as needed post-implementation to assist in meeting proficiency requirements. Provides on-site software and workflow optimization support post-implementation.
Works with pharmacy management to evaluate opportunities to improve pharmacy technology, new automation, upgrades, etc.
Responsible for building access rights for new employees, residents and students, and termination of the same upon separation.
Serves as a resource for workflow and technical questions for pharmacy staff with regards to all systems involved in the automated dispensing process.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.
Bachelor's degree or equivalent years of experience and education
No experience required
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Licenses / Certifications:
FUTURE - Certified Pharmacy Technician (CPhT) within 24 months - National Healthcareer Association (NHA), FUTURE - Pharmacy Technician, Registered within 2 months - Illinois Department of Financial and Professional Regulation (IDFPR), FUTURE - Technician within 3 months - Oklahoma State Board of Pharmacy
Day Shift (United States of America)
77420032 298206-Gen and Adm Rx
Scheduled Weekly Hours:
SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.