Pharmacy Technician, Automation Solutions at CareerBuilder

Posted in Other 12 days ago.

Location: Madison, Wisconsin

Job Description:

It's more than a career, it's a calling

WI-Dean Health Plan 802 Deming

Worker Type:


Job Highlights:

Are you an experienced Pharmacy Technician with IT skills? Do you have a passion for delivering excellence in service? Do you enjoy being detail-oriented and producing quality results? As an Automation Solutions Pharmacy Technician, you've chosen a career where patients matter-a lot. The Automation Solutions Tech will support the Wisconsin Region and plays an essential role in patient care.

Preferred Experience:

  • General Computer and Software skills

  • Secure file transfer

  • Network configuration and problem-solving

  • Identifying and fixing hardware and software failures

  • Servers vs. Workstation

  • Knowledge and experience with more than one of the following software systems:

  • RMS (Retail Management Systems) - Point of Sale

  • Rx30 - Pharmacy Management System

  • AIS (Advanced Innovative Solutions) - Interactive Voice Response

  • Telepharm - Remote Dispensing Software

  • TPMS (Third Party Management Systems) - Reconciliation Software

  • Relay Health and Emdeon - Switch services

  • PDMP (Prescription Drug Monitoring Program) reporting requirements

  • Epic Electronic Medical Record

  • Epic Willow Ambulatory

Job Summary:

Responsible for oversight and optimization of pharmacy automation systems. Responsible for training employees on the pharmacy systems when implemented and/or upgraded.

Job Responsibilities and Requirements:


  • Responsible for the oversight of the pharmacy automation systems, as well as all systems that interface with the pharmacy systems. Oversight includes, but is not limited to: training staff on proper trouble shooting and reporting of issues for each technology system; assisting the IT Service Center to resolve the problems; providing feedback on the budget for replacement equipment.

  • Participates in software upgrades, enhancements and bug fixes. Tests and implements new systems as directed, as well as developing training documents for staff outlining new processes.

  • Provides on-site software and workflow support to end-users during implementation. Works one-on-one with staff to provide guidance as needed post-implementation to assist in meeting proficiency requirements. Provides on-site software and workflow optimization support post-implementation.

  • Maintains pharmacy automation operating systems, packaging, automated dispensing cabinets, carousels/robotics, etc.

  • Works with pharmacy management to evaluate opportunities to improve pharmacy technology, new automation, upgrades, etc.

  • Responsible for building access rights for new employees, residents and students, and termination of the same upon separation.

  • Serves as a resource for workflow and technical questions for pharmacy staff with regards to all systems involved in the automated dispensing process.

  • Works in a constant state of alertness and safe manner.

  • Performs other duties as assigned.


  • Bachelor's degree or equivalent years of experience and education


  • No experience required


  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

Licenses / Certifications:

FUTURE - Certified Pharmacy Technician (CPhT) within 24 months - National Healthcareer Association (NHA), FUTURE - Pharmacy Technician, Registered within 2 months - Illinois Department of Financial and Professional Regulation (IDFPR), FUTURE - Technician within 3 months - Oklahoma State Board of Pharmacy

Work Shift:

Day Shift (United States of America)

Job Type:



77420032 298206-Gen and Adm Rx

Scheduled Weekly Hours:


SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.

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