Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.
California American Water is seeking an operational leader to join our team in Pacific Grove, CA. As the Senior Operations Supervisor, you will be apart of our Production department and help lead a team of operators. This person will oversee a budget, as well as water quality standards. Our winning candidate will have knowledge of the water industry and have an understanding of the operational needs of a water system.
Primary Role
Key Accountabilities
The listed tasks are essential for this position and may include, but are not limited to, the following:
Plan, supervise, operate, and participate in the maintenance, repair, and preventative maintenance of Coastal district’s water production wells, pumping plants, storage facilities and PRV/PSV, and inspect the installation of water production/storage systems. Provide support and supervision of field operations including assisting the foreman and subordinates in troubleshooting. Demonstrate leadership capabilities that will include promoting associate development by implementing training programs, safety training and implementation, preventive/corrective maintenance, and distribution system operations.
Implement best operating practices to promote a safe work environment for all. Assign work to teams through written and verbal instructions to the Production Foreman and staff. Communicate effectively with regulators and customers and promote an effective and lasting relationship based on mutual respect.
Ensure that compliance reporting is complete, timely and accurate in all respects. Provide guidance to the Production Foreman in effective management of resources. Review work orders, follow-up notices, time sheets, well reports, vehicle inspection sheets, water quality complaints, and water quality of distribution system. Actively assist with developing and administering capital and O&M budgets. Available to work after-hours, weekends, or holidays if necessary.
Knowledge/Skills
Must have a working knowledge of materials, methods, practices, and equipment used in the construction, maintenance and repair of water production and storage systems.
Superior knowledge of safety practices in the operation of equipment used in production and storage systems. Sound knowledge of procedures, materials, tools, equipment and safety hazards and precautions common to assigned area of responsibility. Knowledge of business practices and principles.
Must have the ability to develop preliminary O&M budgets, manpower needs, work schedules and assist with developing capital O&M projects. Must be able to communicate operational and personnel issues to the Operations Manager in a timely manner. Must have the ability to supervise a diverse workforce. Must be able to communicate in an articulate manner with the public, regulators, consultants, and company officials. Must be able to write clear and concise reports, memos and letters regarding operations, distribution, and personnel issues.
Must have the ability to exercise independent judgment in duties and establish and maintain effective working relationships with upper management, personnel, and vendors. Must be competent in the use of Microsoft Word and Excel. Must have basic computer skills and be familiar with other similar devices such as iPads, Toughbook’s, etc.
A working knowledge of SAP, MapCall, GIS, and Power Plant is desired. Demonstrate good project and process management and analytical and problem-solving skills. Ability to follow written and verbal instructions.
Experience/Education
Five years of hands-on experience in utility operations with at least two years supervisory experience. SWRCB Grade 2 Distribution and SWRCB Grade 2 Treatment certification required or the ability to obtain certification within two years of hire.
High school diploma or equivalent.
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water...We Keep Life Flowing™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
