The Wireless Engineer or Field Network Technician plays a primary role in the design, installation, testing, implementation, and maintenance of the wireless network infrastructure for our customers. The Wireless Engineer is responsible for the design, implementation, operation and maintenance of multiple, multi-site, high density wireless infrastructure. The position requires travel weekly for a day or two at a time.
Essential Functions
Work with end user clients to perform wireless diagnostic surveys and installations of infrastructure, hardware, and technology:
Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed.
Run appropriate power, ground, or coaxial cables.
Take site survey photos or photos of work performed, using digital cameras.
Complete reports related to project status, progress, or other work details, using computer software.
Perform maintenance or repair work on existing tower equipment, using hand or power tools.
Terminate low voltage network cables
Perform wireless diagnostic surveys at client locations
Regularly interact with end user clients in a professional manner in person, via telephone and email
Assist sales team members with technical questions or issues
Install computers and other technology on customer owned forklifts
Install new electrical (AC) lines to support hardware being installed (ex
access points, switches, etc.)
Install networking hardware such as switches in customer data centers
Perform onsite configuration of wireless and other networking and mobile computing hardware
May be involved in the planning, organization, and implementation of special events, specific projects, or program changes
Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor
Qualifications
High School Diploma with a minimum of 3+ years’ experience troubleshooting, mobile computing hardware, and/or software experience. Associates Degree with a minimum of 5 years of experience preferred.
Strong written and oral communication skills.
Ability to recognize situations/operations with potential for improvement and to identify, develop, present, and propose possible solutions.
Self-motivated - ability to work diligently for the success of TRG and the client’s business interest without constant supervision.
Willingness to take on challenges and to continually adapt to new requirements through research, learning, and growth. Adaptability and flexibility are required.
Boom/Scissor lift training preferred.
Ability to interact with people of all backgrounds with respect.
Ability to accept critical feedback with a positive attitude. Willingness to admit to mistakes.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to calmly handle pressure situations which involve restoration of critical operations.
Must be able to pass a background check
Experience
Required
3 - 5 years: Wireless install/testing experience
Education
Required
High School or better
Preferred
Associates or better
Licenses & Certifications
Preferred
Aerial Lift Ops
Behaviors
Preferred
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
