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Over 20 years ago, Stride was founded to provide personalized learning — powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed — however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders.  Whether teachers, engineers, curriculum writers, or financial managers — whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions.  Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Private School Registrar Level 3 is a senior member of Stride’s Learning Solutions Registrar Team. The Registrar team is responsible for the maintenance, processing, and integrity of Stride’s Private School student academic records. The Senior Registrar provides expertise and guidance to both internal and external stakeholders with an emphasis on records management and processing, including review, student placement, collection, distribution, accreditation, NCAA requests. The Senior Registrar also supports the team manager by training and supporting other members of the team and leading key department initiatives.

Essential Functions:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Maintain and ensure student academic records and processes (including but not limited to graduation plans, report cards, transcripts, records distribution) are in accordance with school operations and accreditation policies


• Mentor, train and advise peers on key registrar team deliverables


• Serve as an information resource and liaison to key departments and provide ongoing support to team members and both internal and external customers


• Work with students, families, and heads of schools on complex student progression analysis to find educational solutions that support the student’s retention and academic success


• Provide troubleshooting and solutions in a timely manner to more intricate customer issues, requests, and problems utilizing critical thinking, knowledge of alternative academic paths and advanced knowledge of systems, products, and processes


• Fosters strong working relationships with Academics, Operations, Enrollment, Sales and Account Management


• Identify and work with management and cross-functional teams to implement changes to existing procedures to support department goals and requirements


• Contribute to the integrity, confidentiality, and security of all student records per policy


• Adheres to organization’s best practices and solutions to ensure operational efficiency and optimal customer experience

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications:   

• High School Diploma or GED, Associate’s degree, or professional certificate AND


• At least five years of relevant work experience OR


• Equivalent combination of education and work experience

Certificates and Licenses: None required – Notary preferred

Other Required Qualifications: 

• Flexibility in working hours to include increased volume supporting start and end of school terms


• Microsoft Office (Outlook, Word, Excel, Powerpoint)


• Ability to learn and retain complex information to implement solutions based on school policies


• High level of knowledge regarding course equivalents or alternatives


• Ability to manage large amounts of student data and communicate trends


• Experience with Student Information Systems (SIS) and Online Learning Management Systems (LMS)


• Ability and confidence to work with Heads of Schools


• Proficient in K-12 student records with knowledge of student progression plans and credit requirements


• High level of attention to detail with focus on quality while working in a high-volume, fast paced environment


• Team player with positive, flexible attitude, integrity, and strong interpersonal skills


• Strong oral and written communication skills with strong conflict and problem resolution skills


• Strong customer service skills


• Self-motivated and takes initiative to solve problems


• Ability to translate complicated technical or business language into customer friendly messaging


• Ability to assimilate business policies and processes into practice


• Ability to manage and deliver on competing priorities


• Ability to pass required background check

Desired Qualifications:  

• Prior K12 experience is highly desirable


• Experience with Salesforce and Totalview a plus


• Bachelor’s degree


• Bi-lingual


• International transcript experience


• Homeschool evaluation experience

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a home based position.  This position is open to residents of, and may be performed remotely from Washington, D.C., and from any state except Colorado. 

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age,, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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