TITLE: Assistant Program Director – Post Release Services 

LOCATION: Ashburn, VA 

TRAVEL: REQUIRED 

DURATION: CONTINGENT UPON CONTRACT AWARD  

About Us 

The Providencia Group is led by a purpose: To address global challenges and make an impact that matters through delivering transformative solutions.  This purpose defines who we are and extends to relationships with our clients, our people, and our communities.   We combine purpose, innovation, and experience to deliver impactful results.  

About the Team 

We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. We believe that TPG is the best place to build, making it the best place to learn. We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take charge and explore the possible.

What You’ll Be Part Of - TPG Culture 

At TPG, we expect incredible tangible results.  TPG professionals play a unique role in delivering these results.  We reach across disciplines and borders to serve our global organization.  We provide a roadmap for focusing on people, our work, and continuous improvement.  We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth.  We are the backbone of TPG.   

The Role - Who You’ll Work With & What You’ll Do 

Upon contract award, the TPG Assistant Program Director - Post Release Services will work closely with the Program Director, Reunification Managers, Clinical Services, other TPG staff or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office or Refugee Resettlement’s (ORR) Reunification Management Unit and its care providers.   

As we strive to hire the world's top-notch and diverse talent, we need a top-notch team of leaders to: Imagine. Innovate. Impact to deliver on behalf of our customers. The TPG Assistant Program Director - Post Release Services is responsible to foster a quality-of-care culture that personnel should provide to the families and children served; a successful administration and management of duties across the Case Management staff within the Post Release Reunification program through ongoing program management and technical support to include but not limited to assessing trending patterns to include training gaps for staff as well as provide innovative sustainability across offices to ensure the effectiveness and quality of services.  The APD, Post Release Services will also oversee and maintain consistency with professional standards, contract regulations, and ORR expectations and serves as an additional liaison for all relevant stakeholders (e.g., foreign consulates, ORR shelters, etc.) 

The Impact of Your Results – Will speed the unification process, shorten the time UAC remain in ORR care, provide adequate and effective coordination, mitigate risk for ORR simultaneously while the protection of UAC remains paramount and intact. 

What We’re Looking for 

Key Skills: 

• Ability to persuade and influence




• Proven experience with design and delivery of superior services associated with the implementation and operations/management of the reunification process and its activities in accordance with the mission of the Client 




• Ability to implement and execute business and management practices involved in strategic planning, budgeting, resource allocation, quality control, document control, processes, process mapping and leadership 




• Skilled assessing and advocating suitable recommendations to address UAC needs around placement or safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living criminal/juvenile justice, child enrichment activities etc. 




• Mature and stable judgment and the ability to handle crisis intervention, conflict, confrontation or other complex people situations with compassion and decisiveness 




• Aptitude to work cross functionally with TPG Management and Social Services Agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment 




• Proven experience and high level of comfortability operating technology and learning new software applications quickly 




• Ability to develop and comprehend numerical and statistical data analysis




• Ability to work independently and exercise a high level of confidentiality 




• Experience working with immigration or resettlement programs  




• Knowledge of state, community, and agency resources for victims of abuse and trafficking  

Key Knowledge: 

• A Master’s Degree in behavioral sciences, human services, or social services fields OR 




• A bachelor’s degree plus three (3) years’ employment experience that demonstrates supervisory and case management experience 




• Supervisory experience overseeing personnel across a range of experience and expertise 

Key Behaviors: 

• A long-term view on people expressed through compassion and support  




• A passion to be involved in high-impact work that makes a difference 




• A drive for excellence and continual improvement 

The Work Environment – Will be between the home office in Ashburn, VA, and visits w/in the field and/or client site, as necessary. 

Work Schedule - Due to the importance of this position, employees supporting this contract can be required to work extended hours to include evening work, on-call, and weekends to support time-sensitive or real-time complex services.  This position is considered ESSENTIAL.  This means the Assistant Program Director - Post Release Services will be required to work during emergency or crisis situations, including inclement weather, natural and man-made disasters, etc. 

Physical Demands - To perform the essential functions of the job, qualified candidates must be able to perform the following: reaching, grasping, hearing/listening, seeing/observing, mobility to walk for extended periods of time, run, carry, load and unload luggage.  Position does require the ability to read written documentation from a computer screen throughout the workday, stand or walk on various surfaces for long periods of time, and drive vehicles, (alert/vigilant of surroundings) for extended periods of time.   

Condition of employment you will undergo:   

• A comprehensive criminal background check including fingerprint checks and state and local child protection agency registries 




• A Drug Test 




• A motor vehicle check  




• Immunizations

If you want to make an impact that matters, apply today! 

For more information about the company please visit our website at https://www.theprovidenciagroup.com

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.