Posted in Management 30+ days ago.
Location: Louisville, Kentucky
COMPANY OVERVIEW:
Ntirety provides Multi-Cloud Managed Solutions that enable IT to shift from managing operational risk to creating a future-ready, agile enterprise. Ntirety is the only Managed Solutions Provider for multi-cloud solutions with guaranteed business outcomes. Our solutions are backed by the industry's first and only Guidance Level Agreements (GLAs): actionable insights that improve mission-critical application security, cost, and agility. Our engineers in North America, Europe, and Asia deliver solutions that shift tactical Enterprise IT operations to business transformation for thousands of global customers. With fourteen data centers around the world, Ntirety also ensures strict compliance to PCI, HITRUST, HIPAA, FERPA, and GDPR guidelines and regulations.
We are first and foremost a service company, enabled by technology... not the other way around. We believe that service is the core to creating a vibrant, "built-to-last" organization. If this mission sounds like it would get your blood pumping, then we should talk. We are a passionate team, but we are small, so we seek someone that can roll up their sleeves and "do" vs. "direct". Our hope is that speaks to you!
Still with us? You likely believe that there is more to a job than just getting paid, and that the mission really matters. Good. Because we believe that too.
For more information about Ntirety, please visit www.ntirety.com or check out our @lifeatntirety Instagram and Twitter pages.
POSITION PURPOSE:
The Customer Success Manager will take a leadership role in maintaining relationships with clients by leading the post-sale account management team. The role is responsible for the management of programs designed to accelerate revenue, improve overall productivity, and sales effectiveness of Ntirety's customers. This position will be required to interface with internal and external functional teams to improve processes, products and marketing efforts. In addition, they will be responsible for the development of not only themselves but the Customer Success Team as we further define our customer experience. This position will partner with other internal groups to support multiple sales enablement initiatives aimed at adding value to the customer relationship and empowering their sales force with training, coaching, sales management and tracking.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).
Ntirety offers a competitive salary and benefits including Paid Time Off, FREE Medical to Employees, Dental, retirement plan with 401(k) match, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Ntirety is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.
Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.
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