At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes. The Senior Applications Analyst is responsible for applying past experience and industry standards in the planning, organizing and conducting of a business needs assessment, most commonly referred to as business requirements, for the development of systems capabilities that are cost effective, creative, and that meet user's needs. This role engages in the solutioning of complex challenges and recommends and implements system configurations to accomplish complex project goals. The Senior Applications Analyst plays a durable role throughout the development lifecycle that includes gathering and documenting business requirements, creating use case scenarios, modeling business process, and participating in the overall planning that will ensure the system delivered meets the needs of the business.
How you will make an impact:
Independently leads efforts to assist the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders
Plans, coordinates, and creates written documentation that clearly describes the needs of the business, which may include business requirements, business use cases, process models, business needs analysis, or conceptual design documents
Consults with business/Functional Module Owners/external and internal vendors, gathers requirements, researches and analyzes existing, and proposed solutions in the development, modification, or enhancement of programs or systems
Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process modeling, and have a clear understanding of the current and future business rules
Leads the Testing discipline by performing test planning, incident research and analysis, creating and maintaining test scripts, performing test strategy, QA and user acceptance testing functions, as needed
Prepares and plans all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning
Provides support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the Requirements discipline
Stays up-to-date on release upgrades, performs full regression testing, consults with the business to determine new features to implement, and partners with technology and business owners in taking the features through implementation
Strategizes and partners with Functional Owners on how to leverage technology to enhance processes and practices
Provides ongoing support for interfaces and reports from upgrading interfaces when new features are introduced, troubleshooting issues, offering solutions to common themes/issues observed, ensuring that they are running without issues
What we look for:
4+ years of related work experience
Bachelor's degree
Minimum 3 years Oracle HCM Cloud Fusion experience with business analysis in a technical environment
Ability to convert business/stakeholder requirements into concise models/work plans and implement and/or test technical solutions
Solid multi-tasking abilities with project management skills
Strong critical thinking, abstract reasoning, troubleshooting, and hands on functional skills
Strong solutioning skills to form actionable suggestions in support of business requirements
Computer literacy and Microsoft Office skills
Benefits and perks:
12 days starting vacation plus 12 holidays and your birthday off
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance
100% paid vision insurance
Employee well-being program
Culture of learning: substantial tuition reimbursement to improve your skills
Career growth: we love promoting from within
Strong commitment to work/life balance
Social responsibility and volunteer opportunities
#LI-CG1 At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes. If you think this sounds like you, let's chat. We would love to tell you more! To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn. ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Proof of eligibility to work in the United States must be provided if selected for hire.
