Do you believe companies should have their sights set on something other than short term results? If this sounds like you, we invite you to check out The High Associates website. Here we are committed to innovation, industry leadership, environmental stewardship, and helping meet the needs of our community. At High, you'll find a comprehensive Green Initiative and generous volunteer culture. High Associates is one of the eleven lines of business of the High Companies.

The Leasing Consultant will be ‘the face’ of The Summit at Mill Creek welcoming all visitors to the property, as well as perform all activities related to apartment rentals, move-ins, and lease renewals. In this role you will interact directly with prospective and current residents to achieve maximum occupancy. You will also generate and handle traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Highly detailed, outgoing candidates will thrive in this position.

Responsibilities:

• Greets all guest to the property, making them feel welcome and addressing their needs


• Maintains the property social media pages and website.


• Gathers information to learn about property, surrounding community, and competition


• Collection and processing of rental payments, including bank deposits


• Promptly responds to phone calls and emails from guests


• Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guest


• Continual follow up with each guest


• Schedules and coordinates lease signings


• Assists in marketing outreach including shopping competitive properties, preparing marketing outreach grid, and attends outside marketing events as necessary


• Actively promotes resident retention programs


• Performs various administrative duties to support the property manager and leasing team

Important Areas of Expertise: 

• High school diploma or GED required. College degree in a related discipline preferred


• A minimum of three (3) months experience in a similar role or people-to-people customer service desired. 


• Software skills and knowledge preferred: MS Office (Word, Excel, PowerPoint) and MRI


• Exceptional communication skills, strong interpersonal relationship abilities.


• The ability to multitask and remain highly organized are a must.

Working for The High Companies:

High Associates is a leading developer, broker, and manager of office space, industrial real estate, retail properties, and apartments in Lancaster, PA; throughout South Central PA; and beyond.

• Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor


• Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing


• High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program


• Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure"


• Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year


• 401(k) Retirement Plan with a company match

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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