Job Description:

The Patient Services Team Member is directly responsible for the patient dining experience by taking a patient’s order at their bedside, guiding the patient in selecting their meal from a restaurant-style menu, and personalizing the delivery of meals to guests throughout the hospital. The primary focus is to form relationships with patients and care providers in order to maintain high levels of guest satisfaction. Professional image both in appearance and attitude in every guest interaction is the standard. The Patient Services Team Member has solid knowledge of all diets and exhibits a strong sense of urgency to ensure the timely, expedient and accurate delivery of meals to our patients.

$12.50+/hr. DOE

Monday-Friday 12pm-8pm

Job duties include: 

• Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.


• Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members


• Ensures accuracy of food items being delivered to the patient and informs patient of meal selection and any therapeutic diet information


• Inventories and restocks goods and supplies to proper levels


• Ensures prompt response to request for service and follows up if delays or other problems are identified


• Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards


• Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.


• Other duties and tasks as assigned by manager

Qualifications:  

• Experience in food service, as a dietary clerk, or in a related field preferred


• Demonstrates interpersonal and communication skills, both written and verbal


• Requires strong organizational skills, accuracy, and attention to detail


• Requires frequent lifting, carrying, pushing, or pulling of up to 25 lbs., with occasional lifting, carrying, pushing, or pulling of up to 50 lbs.

 
Thomas Cuisine is an award-winning, privately-held contract food service company operating in 18 states and growing.  We advocate the healing power of whole foods.  We believe in preparing scratch-made cuisine fresh each day.  Our clients include hospitals, upscale senior living communities and corporate dining facilities.  Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values and building relationships while "doing the right thing".  We seek to make a valuable difference to those we serve- one nutritious meal at a time.  

REAL Food | Genuine Service | Enduring Relationships 

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