Responsible for supporting the Analytic Data Business Support team. Responsible for researching and triaging issues and requests for CCW (Cigna Corporate Warehouse), ENT360 (Enterprise 360), Analytics Platform and External Data presented to the team. Analyzes and anticipates needs and trends accurately; has broad knowledge and deep perspective that bridge the needs of the customers, projects, and organizations that Global Data & Analytics (GD&A) supports in order to appropriately prioritize and triage requests. The position would be a part of the GD&A team to represent enterprise business production needs to the broader organization by establishing new processes, collecting, and reviewing inbound requests into GD&A.

• Work as a team member to review issues impacting the supported data platforms and warehouses


• Review service and project requests to appropriately identify the business impact and priority.


• Route work requests to appropriate fulfillment channels


• Operate as an individual contributor responsible for servicing multiple applications owned and maintained by GD&A Enterprise Reporting


• Act as a liaison for IT Production Support and Delivery for activities such as root cause analysis, issue resolution and prioritization of system enhancements


• Communicate release and issue information to applicable users

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.