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Medical Assistant - Front Office - Evernorth - Fort Myers FL at Cigna

Posted in Health Care 30+ days ago.

Type: Full-Time
Location: Fort Myers, Florida





Job Description:

The experienced MA provides front assistance to the providers in the preparation for, e xamination and treatment of patients, and is a critical partner in our Health Centers.This MA will be cross trained for the back office for any coverage as needed.

This position is with Evernorth, a new business within the Cigna Corporation.


  • Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.


  • O btains the patient history, takes vital signs, and assists with coordination of care.


  • Administers medications


  • Prepares examination room


  • Cleans and sterilizes instrument per protocol


  • Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.


  • Schedule appointments and verify membership according to various benefit coverage


  • Reviews preprinted instruction sheets with patients


  • Attends department Staff Meetings and In-service programs


  • Cross-trains to new procedures and departments.


  • Assists in orienting new employees and temporary pool staff to job responsibilities.


  • Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.


What we expect from you :


  • Graduate of approved MA program


  • Current BCLS required


  • At least 1 or more years of front and back office experience


  • Experience answering phones and scheduling patients


  • Phlebotomy skills


  • Solid Computer skills including Electronic Health Records


  • Excellent customer service skills required


  • Team oriented


  • Strong time management skills


  • Responsible and reliable


  • Ability to work clinic hours:


Monday- 7a-6p

Tuesday- 7 am-3:30p

Wednesday 7a-6p

Thursday- 7a-6p

Friday- 7a-3:30 p

Saturday- 9a-1p (rotating)

Bonus points for :


  • CMA or RMA Certification


  • Customer-centric Focus


  • Dynamic personality


Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.





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